Job Description

· Coordinate transportation of cargo from origin to final destination.

· Communicate with, customers to achieve profitable deals.

· Communicate effectively with account agents to accommodate client instructions.

· Responsible for streamlining inbound and outbound freight/ Manage the operation to ensure timely delivery via Air/Ocean/Land. Generate shipping documentation.

· Coordinating transportation providers to ensure prompt and proper movement of shipments

· Provide different types of quotations to customers / Send invoices for completed cases.

· Provide billing team documentation from beginning to end of all involved transactions that includes trucking, air freight, fees etc.

· Cover operations for Co-loading, intercompany shipments, and transfer billing cases.

· Create daily inventory ensuring the data is accurately and match with other reports

· Manage, monitor and drive improvement to achieve a high customer service goals by providing on-time delivery, controlling product lead-times, and responding customer’s request, serve as main point of contact.

· Communicate, report and support high volume customer accounts to eliminate constraints and meet objectives, and maintain excellent relationships.

· Responsible for streamlining inbound and outbound freight/ Manage the operation to ensure timely delivery via Air/Ocean/Land.

· Plan, analyze and compare the cost of service, update, trace, and track the status of the shipment, for select suppliers and LSPs (Logistics Service Providers).

· Report Performance Indicators (KPI's) for the Supply Chain function.

· Develop performance metrics to manage and evaluate the operating performance of internal supply chain resources and external supply chain partner collaboration model.

· Manage organizational goals by considering in time, budget and Business Unit objectives

· Work side by side with Pricing Department and maintain great relationship with industry vendors.

Qualifications

· High school diploma/GED required, Bachelor’s Degree preferred

· 1+ years’ experience in customer service or logistics management required

· Excellent communication and interpersonal skills

· Outstanding organizational and coordination abilities

· Excellent problem-solving abilities

· Excellent computer and database management skills

· Bilingual English/Spanish is preferred

Additional Information

All your information will be kept confidential according to EEO guidelines.