Qualifications
- Post high school education, technical degree and 2-4 years of work experience with direct customer service and interaction preferred.
- Ability to process information and take detailed notes.
- Ability to communicate clearly with customers (internal & external) using courtesy, tact and diplomacy.
- Be a problem solver and strongly interact with all departments to rapidly deal with customer concerns, problems.
- Ability to work varied hours/days, or extended hours as business dictates including evenings and weekends as needed.
- Track and monitor progress and improvements and report routinely to Production Team and General Manager and Executive.
- Capable of handling multiple customer interactions and insuring thorough follow-thru and resolution of any issue or problems.
Pay rate: from 30-40K a year.
Additional Information
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