Job Description

We are currently seeking a proactive and detail-oriented Front Office Assistant to join our growing team and help deliver an exceptional experience to our patients. In this role, you will be the first point of contact for many of our patients and play a vital role in ensuring efficient and effective daily operations. This role requires outstanding organizational skills, exceptional communication, and a dedication to providing excellent customer service. You will be responsible for managing appointment scheduling, optimizing the clinical schedule, and maintaining smooth patient flow throughout the day.

Why You’ll Love Working with Us:

· Family-Friendly Hours: Enjoy a full-time 4 day/week schedule, Mondays, Wednesdays, Thursdays, and Fridays, traveling between our 2 office locations in Lone Tree and Greenwood Village.

· Competitive Pay: Base pay ranges from $18-22/hr, depending on experience.

· Full Benefits Package: Includes medical, dental, and vision insurance, plus generous 401k matching.

· Paid Time Off: Paid holidays and vacation time to support a healthy work-life balance.

· Team Culture: Join a supportive, collaborative team that values respect, communication, and growth.

Check out more about our benefits HERE!

Key Responsibilities:

· Greet patients warmly and professionally, both in person and over the phone.

· Schedule, confirm, and modify appointments to maintain optimal patient flow and clinic efficiency.

· Monitor and adjust the day’s schedule to accommodate same-day appointments, emergencies, or changes.

· Verify dental insurance eligibility and benefits for all scheduled patients.

· Accurately calculate and communicate patient co-pays, deductibles, and treatment plan estimates.

· Verify patient information, update contact and insurance details, and collect any necessary documentation.

· Handle incoming calls and emails, answering questions and directing patients appropriately.

· Maintain scheduling systems and ensure accurate documentation in patient records.

Qualifications

• Customer service experience

• Dental office experienced (preferred)

Additional Information

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Working Environment & Physical Requirements

Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.