At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Project/Program Management Group

Job Sub Function:

Project/Program Management

Job Category:

Professional

All Job Posting Locations:

New Brunswick, New Jersey, United States of America, New Jersey (Any City), Tampa, Florida, United States of America

Job Description:

Johnson & Johnson is recruiting for a Global Services (GS) Fleet Regional Operations Associate to be located in Tampa, FL or New Brunswick, NJ.

The Global Services (GS) Fleet Regional Operations Associate will be responsible for partnering with the leadership team to coordinate day-to-day fleet operations, which includes vehicle acquisition, maintenance, fuel management, driver issue resolution, compliance, risk management, and stakeholder management. The GS Fleet Regional Operations Associate will act as a liaison between Leasing Companies (LCs), Fleet Management Companies (FMCs), Original Equipment Manufacturers (OEMs), and internal Johnson & Johnson functions. A successful candidate will demonstrate strong organizational and communication skills attention to detail, knowledge of local markets’ fleet nuances, and a proven ability to collaborate effectively with internal and external stakeholders.

Key Responsibilities

• Coordinate daily fleet operational activities (e.g., vehicle delivery & return, maintenance, repairs, etc.) to ensure operational efficiency and deliver a positive experience for fleet-eligible employees by assisting with resolving their fleet-related escalations
• Serve as a support contact and liaison between LCs, FMCs, OEMs, other fleet vendors/suppliers, and internal Johnson & Johnson functions to facilitate fleet operational processes, maintain optimal working relationships, and resolve issues/conflicts that may arise between J&J and its suppliers
• Ensure the right balance between local business needs and J&J’s Global Fleet strategy by collaborating with internal stakeholders (sectors, functions, etc.) to understand and satisfy their requirements (e.g., providing inputs for Fleet demand forecasting, ordering specific vehicle models/specifications, etc.)
• Support implementation of strategies and process improvement opportunities to drive cost-effective and efficient fleet operations in local markets
• Review suppliers’ service delivery against KPIs and service level agreements for quality assurance and adherence to contractual obligations
• Analyze regional and market-level fleet performance data and provide insights to identify cost-effective ways to enable efficiencies
• Resolve escalations stemming from fleet eligible employees (e.g., problems with maintenance, difficulty obtaining pool car, help with replacing a car, etc.)
• Provide regular status updates on the regional fleet activities, escalations and any potential challenges, risks, and issues to the GS Fleet Operations Manager.

Qualification

Required:

• Minimum of 4 years of experience in fleet operations, procurement, or related roles
• Bachelor’s degree in business administration, Logistics, Supply Chain Management, or related field
• Proven experience in fleet or similar program or portfolio management experience, including managing relationships with FMCs, OEMs, and other suppliers, with a track record of meeting and exceeding KPIs
• Strong analytical, problem-solving, communication, project management, and decision-making skills
• In-depth knowledge of fleet operations best practices and regional regulations

Required Skills:

Preferred Skills:

Agility Jumps, Analytics Insights, Business Alignment, Coaching, Communication, Cost-Benefit Analysis (CBA), Cross-Functional Collaboration, Monitoring, Evaluation, and Learning (MEL), Persistence and Tenacity, Problem Solving, Process Oriented, Project Management Methodology (PMM), Project Management Office (PMO), Project Management Tools, Project Reporting, Statement of Work (SOW)

Push the boundaries of science to transform health—and your career.

Join us and advance life-changing treatments for people who need them most. At Johnson & Johnson, our focus is on improving global health equity and developing MedTech and pharmaceutical innovations that impact the future of health. Using AI and robotics to transform surgery or helping data scientists and clinicians formulate new ways to diagnose and treat disease, this work may sound like sci-fi, but it’s all science, all real, and could be your career. Whatever your background, skills, or career goals, there’s a place for you to help solve some of the world’s most pressing health challenges with us.

Accelerate your career while changing the world.

Each of our broadly-based family of companies offers an inclusive and empowering culture and employee benefits (like paid time off to volunteer, transgender-inclusive and same-sex partner health insurance coverage, and more) designed to help you live your best life, however you define it. And our best-in-class learning and development approaches, mentorship, and access to innovators across the world will help you grow your skills and reach your career goals. Because when you're at your best, nothing stands between you and your next breakthrough.