POSITION DESCRIPTION

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing YOUR LIFE'S BEST WORK.SM

PRIMARY RESPONSIBILITIES:

• Create a positive experience and relationship with the member
• Proactively engage the member to manage their care Provide member education Support transitions of care Help to keep members compliant with their care plans
• Partner with care team (community, providers, internal staff)
• Knowledge and continued learning of community cultures and values
• May conduct member assessments if needed
• Comprehensive care management
• Care coordination
• Health promotion
• Transitional planning and follow - up
• Individual and family support
• Referral to relevant community and social support services
• Improve health and self - management of conditions
• Provide transition and personalized care to help
• Reduce the progress of chronic disease
• Reduce inappropriate emergency department utilization, preventable hospital re - admissions

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

REQUIRED QUALIFICATIONS:

• Bachelor's Degree (or higher) in social work, psychology, social services, human services, or behavioral sciences OR Associate Degree (or higher) with Medical Assistant Certified in the state of WA OR High School Diploma / GED (or higher) with Indian Health Service (HIS) or Certified Community Health Representative (CHR) OR High School Diploma / GED (or higher) with LPN license in the state of WA
• Must reside in Thurston County, WA
• Must have resided within the local community for 1+ years
• Knowledge of culture and values in the local community
• Familiarity with the resources available within the community
• Access to reliable transportation that will enable you to travel to client and / or patient sites within a designated area
• Ability to create, copy, edit, send, and save documents, spreadsheets, correspondence in Microsoft Word, Microsoft Excel and Microsoft Outlook
• Ability to travel locally within the county up to 60% of the time

PREFERRED QUALIFICATIONS:

• Field Based experience
• Bilingual fluency in English and Spanish
• Experience working in Managed Care
• Knowledge of WA Medicaid and Medicare populations
• Experience in Counseling or Behavioral Health
• Case management experience
• Experience working with members of all ages (children to geriatric)

CAREERS AT UNITEDHEALTHCARE COMMUNITY & STATE. Challenge brings out the best in us. It also attracts the best. That's why you'll find some of the most amazingly talented people in health care here. We serve the health care needs of low income adults and children with debilitating illnesses such as cardiovascular disease, diabetes, HIV/AIDS and high-risk pregnancy. Our holistic, outcomes-based approach considers social, behavioral, economic, physical and environmental factors. Join us. Work with proactive health care, community and government partners to heal health care and create positive change for those who need it most. This is the place to do YOUR LIFE'S BEST WORK.SM Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

A Fortune 6 company, we're focused on helping people live healthier lives while making the health system work better for everyone. Here, we seek to empower people with the information, guidance and tools to make personal health choices. We work harder and we aim higher. We expect more from ourselves and each other. And, at the end of the day, we’re doing a lot of good for more than 142 million people worldwide.