Job Description

Who you are:

A self-motivated professional inside salesperson with a proven track record of sales achievement within a telephonic/call center environment. You have a passion for helping others telephonically and connecting with professionals to grow certain accounts and increasing sales conversion. You have a sincere appreciation for the hustle to execute the sale and care about providing a quality customer experience. You thrive in a performance-based environment and are focused on driving results.You are excited to solve the challenges facing your customers and see it as an opportunity to make a difference. You are comfortable selling in a healthcare environment and have a clear and articulate phone presence. The thought of making a noticeable impact at a fast-paced tech company excites you!

What you will do:

• Manage customer / referral pipeline on a daily basis and accurately record in our CRM to ensure up-to-date communication with all professional referral sources.
• Generate a minimum of 4 Moves per month from PTO, LOA and attrition support.
• Nurture relationships for the AE/HCAR and be a thought leader and resource for senior living options.
• Familiarize yourself with the healthcare professionals ecosystem to determine how APFM can best fit into their operations
• Achieve goals via cold-calling, managing telephonic appointments and Zoom/WebEx meetings as necessary.
• Understand and appreciate the needs and wants of your healthcare professionals and the families they serve in order to provide appropriate assistance to seniors and families needing senior housing assistance
• Work collaboratively with your Senior Living Advisors and cross functionally with other teams to ensure a best in class experience for all customers
• Test and refine new capabilities to grow the healthcare channel.

Qualifications

• Collaborative inside sales professional who is excited by personally contributing to the growth and success of their customers and APFM
• 2+ years telephone sales/ telemarketing, business development or relationship sales is preferred
• Proven ability to develop opportunities from ideation to execution
• Basic Technology Skills a must; Social Media savviness and VOIP telephony system experience a plus
• Must have hard-wired internet connection access
• Clear and articulate phone presence with demonstrated communication and problem solving skills.
• Cold calling experience: 50-70 dials daily.
• Determination to break down barriers to success.
• Ability to multi-task; talk on the phone and take notes on computer.
• Documented history of ability to develop and maintain good working relationships in a multi-stakeholder sale.
• Ability to work as part of a team and on own initiative. Must be able to deliver results while working in a highly independent environment.
• Effective use of social media, such as; LinkedIn, Facebook, Twitter, Blogs, etc.
• Ability to manage ambiguity, work independently and solve issues to appropriate resolution.
• Experience with Five9 (or similar) telephony platform system preferred.

Additional Information

Compensation

• Base Salary: $45,000 - $50,000
• Non-exempt position
• 401K plus match
• Dental insurance
• Health insurance
• Vision insurance
• Paid Time Off

Additional Information

All your information will be kept confidential according to EEO guidelines.

A Place for Mom uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify .

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