Job Description

RESPONSIBILITIES:

• Provide leadership and implement program goals and policies.
• Provides direct supervision to the Program Supervisors and Home Visitors.
• Serves as the program liaison to the Children’s Trust.
• Possesses tact and courtesy when relating to families and staff.
• Processes all new referrals and assigns Home Visitor.
• Maintains collaborative relationships with community agencies.
• Maintains records, data collection and all other required documentation.
• Provides administrative functions; including budget preparation and monitoring.
• Participates in hiring, terminating and evaluating Healthy Families staff.
• Provides clinical guidance and support to Healthy Families staff.
• Participates in local and state-level advisory groups.
• Coordinates activities of Healthy Families Advisory Board.
• Implements agency policies and procedures.
• Plan and facilitate bi-weekly team meetings.
• Participate in required Children Trust Fund trainings and meetings.
• Consistent with Massachusetts General Laws Chapter 119 sections 51A-51G, all staff are considered mandated reporters. Known or suspected instances of child abuse are to be reported to the Chief Administrative Officer.
• Performs other related duties as assigned by the Senior Director of Early Childhood Services, Executive Director and/or the President.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

• Master’s degree in public health or human services administration or fields related to working with children and families, or bachelor’s degree in these fields with 3 years of relevant experience, or less than a bachelor's degree with commensurate HFA/HFM experience.

Certification, Licenses, Registrations

• Infant mental health endorsement preferred.

Position Specific Skills

• Solid understanding of, or experience in supervising diverse staff with humility, as well as providing support to staff in stressful work environments.
• Solid understanding of and experience in managing diverse staff with humility.
• Knowledge of infant health and child development and parent-child attachment.
• Experience with family services which embraces the concepts of family-centered and strength-based service provision.
• Knowledge of parent-infant health and the dynamics of child abuse and neglect.
• Experience supporting culturally diverse communities/families
• Experience in home visiting with a strong background in early childhood prevention services.
• An ability to establish trusting relationships. Acceptance of individual differences.
• Willingness to engage in building reflective practice (e.g., capacity for introspection, communicating awareness of self in relation to others, recognizing value of supervision, etc.)
• Administrative experience and understanding of continuous quality improvement

Work Experience

• Minimum of five years (5) clinical experience working with families; and providing strength-based home visitation with a focus on prevention.
• Minimum of three (3) years of supervisory experience, including understanding and managing staff. Minimum of three (3) years administrative experience.
• Experience in quality assurance/improvement and site development.
• Knowledge of maternal infant health and child development as well as adolescent development.
• Experience with reflective practice preferred.

Communication Skills

• Effective verbal and written communication skills.
• Ability to express ideas in an articulate manner using appropriate grammar and diction.
• Must be comfortable speaking / presenting to an individual or to groups.

Mathematical Skills

• Knowledge of basic mathematical operations for the collection, management, and analysis of data.

Reasoning Ability

• Ability to follow instructions provided in written, oral, or diagram form.
• Ability to understand and implement policies and procedures in various situations.
• Ability to assess and verify information to assist in making informed decisions.

Physical Demands

• Ability to perform medium work involving lifting no more than 50 pounds at a time with frequent lifting or carrying of objects weighing up to 25 pounds. The employee is required regularly to walk, stand, squat, kneel, crouch, climb, and balance.

Hearing and Vision

• Hearing: Ability to perceive the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication and to make discriminations in sound.
• Visual Acuity: Possess the visual acuity to perform activities such as reading printed material, viewing a computer screen, and preparing and analyzing data.

Technology

• Working knowledge of Word, Excel, Adobe, and Office365 including Outlook, OneDrive, and Teams.
• Ability to use computer-based technology including a computer/laptop and cell phone to complete different tasks, such as sending and receiving information, inputting data, and downloading data.

Transportation

• Valid driver’s license and reliable transportation is required.

Additional Information

Work Environment:

• The employee is not substantially exposed to adverse environmental conditions
• While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.

Supervision/Reporting:

• Works under supervision of the Senior Director of Early Childhood Services and the Executive Director.

Please visit our website at www.criterionchild.com to learn more about our organization!

Selection for employment is made regardless of race, color, religion, creed, sex, sexual orientation, gender identity/expression, pregnancy or pregnancy-related condition, marital status, national origin, ancestry, age, disability, handicap, genetic information, someone who is a member of, applies to perform, or has an obligation to perform, service in a uniformed military service of the United States, including the National Guard, on the basis of that membership, application or obligation; veteran status, or any other basis protected by law. Criterion Child Enrichment participates in E-Verify.

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