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Telemedicine Program Coordinator

Hospital Corporation of America

Telemedicine Program Coordinator

Denver, CO
Full Time
Paid
  • Responsibilities

    Telemedicine Program Coordinator What is the HealthONE Virtual Network Program? HealthONE Virtual Network, the Collaborative Digital Online Consultant, is an innovative program that uses proven telemedicine technology to bring the best of healthcare to communities that need 24/7 access to specialists, but do not have local resources due to location and/or other factors. * Through the HealthONE Virtual Network, providers can be joined remotely to any hospital in four-state region by a site-independent, internet-based, HIPAA-compliant telemedicine system, which allows real-time, fully interactive acute consultations. * The HealthONE Virtual Network is a joint effort between HealthONE facilities and its specialty physicians, including Swedish Medical Center, and Rocky Mountain Hospital for Children, with additional support services provided through AirLife. HealthONE Virtual Network Service Lines: * Stroke * Acute Neurology * Pediatric Echocardiogram * Mental Health (only at HealthONE locations) Why is the HealthONE Virtual Network needed? How does it benefit people in our region? * The goal of this innovative program is to bring the best of acute diagnosis and treatment recommendations to communities that often cant sustain specialty care physicians and the resources to provide the most advanced medical treatments. * The HealthONE Virtual Network provides remote guidance and support to local physicians, on an as-needed basis. * As a result, many patients who would otherwise be transferred to larger hospitals for care are able to remain in their home facility. * The viability and importance of the HealthONE Virtual Network is evidenced by the success of its stroke program. * By the end of December, 2014, over 4,000 stroke telemedicine consults had been conducted with our network partners. * Of those, 785 patients were deemed eligible for t-PA, the only clot-dissolving drug proven highly-effective at helping people experiencing strokes. * This translates to a 20% treatment rate for the clotbusting therapy - an approximately four-fold increase over the national rate. 59% of rural patients treated tele-medically stay in their local hospital as well as 87% of urban and suburban patients, rather than being transferred to another facility. How does the HealthONE Virtual Network function? * HealthONE Virtual Networks instant connection to specialty physicians at Swedish Medical Center and Rocky Mountain Hospital for Children, allows patients to be examined and diagnosed, even hundreds of miles away. * HealthONE Virtual Networks telemedicine systems involve the installation of a video-enabled examination system in Emergency Departments and ICUs of the remote hospital and a wireless laptop or desktop that resides with an on-call physician. * The HealthONE Virtual Network delivers smooth video from any internet connection, dramatic zoom capabilities, and real-time communications with perfect audio and video synchronization. * The patient and physicians both have two-way video and audio for a more accurate and personal experience. * The technology becomes a tool and melts away during these emergent consults so patients are receiving the best care possible. JOB TITLE: Telemedicine Program Coordinator POSITION SUMMARY: The Telemedicine Program Coordinator supports the back-office activities of the HealthONE Virtual Network (H1VN) and Wesley Care Virtual Network (WCVN). The Telemedicine Program Coordinator will collaborate with the Telemedicine Business Manager and AVP to support overall back-office operations for all existing and new TeleMedicine site locations. Examples of site locations include and is not limited to hospital/free standing emergency departments, and clinics. JOB DUTIES: Contracts/Contract amendment(s) With direction from AVP and Business manager, assisting with track new and renewal telemedicine contracts (including physicians and vendors). * Assist with drafting Business Associate Agreements /Care Collaboration Agreements as required by sites and/or required by to stay in compliance. * Assist with monitoring all existing contract and extension termination dates. * Assists with ensuring that contract documents are updated and accompanies each renewal contract. * When requested, participate on conference calls/WebEx sessions to provide typing/editing support of contract when reviewed in real-time with customer. Accounts Payable/Invoicing: * Assist with ensuring invoicing processes as requested by compliance and accounting. * Assist with tracking payments and payments are paid in a timely fashion. * Monitors and ensures compliance with all regulatory requirements, organizational standards, and policies and procedures related to area of responsibility. Credentialing: * Assists Business manager in coordinating provider credentialing using traditional or by proxy for all participating Telemedicine physicians. This applies to new applicants and at time of reappointments. * Provide updates regarding the status of providers credentialing as needed. * Support clinical credentialing process for all telemedicine models * Assists with ensuring that physicians are credentialed before Go-Live at all sites. * Assists with ensuring physicians have no Reportable incidents at Hub/Spoke sites. * Assists with screening of physicians on whether they are eligible to be part of the Telehealth group. * Works closely with physician delegates, PSG credentialing, Credentials Support Center, CVO, & MSOs Additional Responsibilities: * Assists with all schedule uploading and changes for all service line(s). * Assists in audits and regulatory surveys as needed. * Assists with maintaining telemedicine site maps. * Assists with maintain SalesForce accounts are updated with recent data/information for the team. * Assists with creation of quarterly newsletter with input from Telemedicine staff. * Assists with creation of presentations with input from Telemedicine staff. * Other duties as assigned as needed by Business manager and AVP. KNOWLEDGE, SKILLS & ABILITIES: * Excellent organization skills. * Able to plan and manage time effectively and execute projects to completion with minimal direction. * Proficient in the use Microsoft Excel, Word, and PowerPoint, Visio, WebEx, Skype * Personal adaptability and motivation. * Access to reliable telephone, Internet connection, and computer. * Required Education and Experience: * Associates degree or higher in a health care related field * Minimum 2 years project management Preferred Education and Experience: * MSO/CVO credentialing experience * Contract(s) background * Accounts Payable background * Minimum 1 year telemedicine / virtual health experience * Knowledge of healthcare industry with emphasis on regulatory environment PHYSICAL DEMANDS/WORKING CONDITIONS: * Hearing/Speaking - Effective communication with employees, supervisors/managers and staff. Effective communication with visitors, as required. * Sitting/Standing/Walking - Frequently (activity or condition exists from 1/3 to 2/3 of time) * Bending/Stooping/Lifting - Occasionally (activity or condition exists up to 1/3 of time) * Ability to lift up to 20 lbs. occasionally * Work is performed in an office environment with office days, work from home opportunities, and Hub office space as appropriate. * Work may be stressful at times. Contact may involve dealing with angry or upset people. * Employee will be issued work laptop and cell phone. **Primary Location: **United States-Colorado-Denver-HealthOne System Support **Work Locations: ** **Job: **Supervisors Team Leaders %26 Coordinators **Organization: **HOSPITAL CORPORATION OF AMERICA **Schedule: **Full-time **Job Type: **Standard

  • Industry
    Hospital and Health Care