At Johnson & Johnson, we use technology and the power of teamwork to discover new ways to prevent and overcome the world’s the most significant healthcare challenges. Our Corporate, Consumer Health, Medical Devices, and Pharmaceutical teams leverage data, real-world insights, and creative minds to make life-changing healthcare products and medicines. We're disrupting outdated healthcare ecosystems and infusing them with transformative ideas to help people thrive throughout every stage of their lives. With a reach of more than a billion people every day, there’s no limit to the impact you can make here. Are you ready to reimagine healthcare?

Here, your career breakthroughs will change the future of health, in all the best ways. And you’ll change, too. You’ll be inspired, and you’ll inspire people across the world to change how they care for themselves and those they love. Amplify your impact. Join us!

The Johnson & Johnson Medical Devices (JJMDC) Industrial Design and Human Factors (IDHF) organization is seeking a multi-faceted, exceptionally talented, user-centered Human Factors Engineer (HFE) who is passionate about improving the quality of people's lives through compelling design experiences. 

Our team leads contextual research to discover unmet user needs, creates usability specifications and requirements, and iteratively tests with stakeholders throughout a robust formative and summative usability process.  The position will interact closely with the product development team to design and evaluate user interfaces (hardware and software) for medical products including devices, support systems and associated training /instructional elements.  We are a diverse, collaborative, and global team, striving to create products and solutions that improve patient outcomes by delivering remarkable user experiences. The successful candidate will continue to elevate world-class human factors approaches throughout the organization while providing timely usability insight to the product development teams. 

Positions will be based at either our CINCINNATI, OH, RAYNHAM, MA, OR SOMERVILLE, NJ, offices and will report directly to the IDHF team at those locations for the period of MAY TO AUGUST 2021. Opportunity to work remote is also a possibility.

KEY RESPONSIBILITIES

• Leverage human factors standards and best practices to inform new product designs and ensure concepts support safe, effective, and satisfying use
• Support the planning, conduct, and reporting of various user research activities, including ethnography, focus groups, formative usability tests, and HF validation (summative usability) tests
• Consolidate user feedback into meaningful design insights and actionable recommendations
• Perform thoughtful and thorough root cause analysis for use-related problems that arise during hands-on usability tests
• Understand the regulatory imperative for medical device human factors, including relevant human factors standards and guidance documents, such as IEC 62366 and FDA's final HF guidance
• Contribute to human factors documentation, including formative and summative test plans and reports, expert reviews, use-related risk analyses, use specifications, known problems analyses, and Human Factors Engineering reports
• Author study documentation (e.g., informed consent forms, study participant recruitment screeners, moderator's guides, use error checklists)
• Perform quantitative and qualitative data analysis to support user interface design recommendations

TO APPLY

• Submit a resume that demonstrates involvement in user research, in-depth knowledge of human factors principles, and strong critical-thinking, problem solving, and communication skills

• Must be enrolled in a College/Institution and pursuing a Bachelor’s or Master’s degree in HFE, Usability Engineering, Cognitive Science, or equivalent.
• Class standing of a Sophomore or above by May 2021, with a graduation date after August 2021.
• Students must be authorized to work in the United States and not require sponsorship in the future.
• Availability for up to a 4-month Co-op rotation
• A minimum GPA of 3.0, with demonstrated leadership/participation in campus programs and/or community service activities
• Demonstrated experience in the planning and conduct of various user research activities, including ethnography, focus groups, formative usability tests, and HF validation (summative usability) tests
• Strong knowledge of human factors principles; working knowledge of task and risk analysis methods, human perception, and cognition; basic knowledge of anthropometrics, biomechanics and physiology
• Experience consolidating user feedback into concise, meaningful design insights and actionable recommendations. Experience performing root cause analysis for use-related problems is preferred
• Familiarity with FDA, ISO, AAMI, and other relevant usability regulations and standards for medical devices is highly preferred

Please note that most, but not all, Johnson & Johnson roles are currently virtual due to COVID-19. While locations/facilities have been aligned to our Internships and Co-Ops positions, assignments could be virtual due to the uncertainties of COVID-19.

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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WHAT WE OFFER YOU:

• Collaboration & mentorship with world-class designers working toward the common goal of positively impacting the health of humanity
• Dynamic and respectful work environment where we live by the J&J Credo
• Challenging work that will push you to explore, ask questions, and grow as an engineer and a professional
• Experience working for global company
• Opportunity to have direct impact on billions of people
• Competitive compensation

Push the boundaries of science to transform health—and your career.

Join us and advance life-changing treatments for people who need them most. At Johnson & Johnson, our focus is on improving global health equity and developing MedTech and pharmaceutical innovations that impact the future of health. Using AI and robotics to transform surgery or helping data scientists and clinicians formulate new ways to diagnose and treat disease, this work may sound like sci-fi, but it’s all science, all real, and could be your career. Whatever your background, skills, or career goals, there’s a place for you to help solve some of the world’s most pressing health challenges with us.

Accelerate your career while changing the world.

Each of our broadly-based family of companies offers an inclusive and empowering culture and employee benefits (like paid time off to volunteer, transgender-inclusive and same-sex partner health insurance coverage, and more) designed to help you live your best life, however you define it. And our best-in-class learning and development approaches, mentorship, and access to innovators across the world will help you grow your skills and reach your career goals. Because when you're at your best, nothing stands between you and your next breakthrough.