Job Description

• Act as the primary liaison between client stakeholders and internal IT/development teams.

• Gather, analyze, and document business and system requirements from clients.

• Coordinate with development teams to ensure requirements are clearly understood and implemented.

• Track and monitor project progress, including completed tasks, pending items, delays, and change requests.

• Prepare and maintain project documentation, status reports, and meeting summaries.

• Facilitate communication and follow-ups between clients and technical teams to ensure timely delivery.

• Support User Acceptance Testing (UAT), including documentation, issue tracking, and validation.

• Provide regular project updates and executive summaries to stakeholders.

• Assist in managing ongoing system maintenance requests and enhancement tracking.

Salary: $62,000 - $75,000/yr. (DOE)

Qualifications

• Bachelor’s degree in Business Administration, Information Systems, Computer Science, or a related field.

• Minimum 3 years of experience as a Business Analyst or in a similar role within an IT project environment.

• Hands-on experience supporting IT development or system maintenance projects.

• Strong documentation, analytical, and project coordination skills.

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

• Excellent written and verbal communication skills.

• Ability to manage multiple tasks and work in a fast-paced client-facing environment.

• Bilingual in English and Korean

Additional Information

All your information will be kept confidential according to EEO guidelines.

*** NO C2C ***