Quality Consultant - McKay Dee Hospital8/15/18Research / Specialty Services / EducationFull TimeGreater Ogden & North Davis areaMcKay-Dee Hospital -Job ID:219232 -Greater Ogden & North Davis area -About Us What does it mean to be a part of Intermountain Healthcare? It means that the quest for clinical excellence is not just a goal, but a given. It means building an environment where physicians and employees can deliver the best in healthcare. And its realizing each employee or volunteer is vital to the healing process, because we can only achieve theextraordinarytogether. Being a part of Intermountain Healthcare means joining with a world-class team of over 36,000 employees and embarking on a career filled with opportunities, strength, innovation, and fulfillment. Our mission is: Helping people live the healthiest lives possible. Our patients deserve the best in healthcare, and we deliver. Job Description The position of Quality Consultant at Intermountain Healthcare is accountable for assisting the organization to improve quality, safety, and reduce operational risk exposure through performance improvement processes and meeting regulatory and accreditation requirements. They will assist in the implementation of Intermountain Healthcare's Quality/Clinical effectiveness function. This position supports a culture of high reliability and the measurement of care quality identifying opportunities and executing on strategies for performance improvement in the following areas of the organization: -Outcomes - highly reliable processes, delivering exceptional outcomes and / or optimal health -Safety - Zero Harm to patients and caregivers driven through a culture of high reliability, continuous improvement and leadership -Patient Experience - relationship-centered care grounded in empathy, dignity, respect and collaboration The Office of Experience is a resource to the system and drives organizational performance that is built on relationships, a shared vision of excellence in and environment of achievement and local accountability. Essential Job Duties With the Office of Experience leaders and caregivers advance the work:Experience (safety, quality and experience of care) -Support a proactive, comprehensive strategic Quality agenda for the system that inspires caregiver engagement, inter-professional collaboration, the identification and use of evidenced based practice and management among all entities in the system while differentiating Intermountain Healthcare as a high reliability organization nationally. -Provides accurate and meaningful data to teams, committees and physician groups by understanding data dictionaries and using appropriately, using self-coded data sheets, assisting in determining appropriate data to collect by asking right questions and identifying correct populations, and using working knowledge of existing databases to obtain data already being collected. -Appropriate knowledge and application of basic statistical tools, such as, standard deviation, frequency distributions, histograms, and pareato charts. -Applies quality improvement methodologies as a quality representative/facilitator for PI Teams and as a consultant to provide basic CQI or statistical tools. -Evaluates and makes recommendations for system improvements using quality data, event and regulatory compliance reports. -Provides project management to assigned teams by providing leadership to focus areas and by utilizing facilitation and assessment skills to develop evidence-based initiatives. Regulatory Compliance: -Applies a current working knowledge of regulatory compliance standards as appropriate to assignment or specialty. -Provides advanced consultation and support by collaborating with Quality Consultants throughout the corporation to develop methods and plans to meet standards, participating in the writing or development of new policies, procedures and guidelines, researching literature and outside sources to identify new methods, technologies, or approaches for compliance, ensuring compliance to regulatory support and assessing compliance to standards to ensure a safe and consistent care environment to multiple areas and settings. Patient Safety: -Applies a current working knowledge of national, local, and system patient safety standards and trends as appropriate to assignment or specialty. -Provides collaboration and consultative support to Risk Management, Compliance, Medical Staff, Nursing, and others by compiling reports with recommendations from appropriate sources, participating in maintenance of applicable Safety Plans, networking across departments and facilities to achieve objectives and goals, participate or facilitate patient safety improvement teams, and engages and interacts with staff at all levels to encourage ownership of initiatives. Practice Standardization and Policies: -Advocate and support standardization by educating focus areas to centrally developed policies, procedures, processes, and forms and assisting/participating in corporate teams with the development of policies, procedures, processes, and forms. -Participate in development, implementation, revision, and review of policy, procedures, protocol, guidelines, and forms, when appropriate for focus areas. Education: -Provides education to focus areas regarding Quality Monitoring and Improvement, Regulatory Compliance, Patient Safety, and Practice Standardization and Policies. Informatics, Data and Analytics -Support quality measurements for internal use. -Support the deployment and optimization of the electronic health record to maximize safety, quality outcomes, clinical effectiveness and efficiency. -Advance, with others, the use of predictive analytics and deep learning computing to improve the health, experience and quality of care of those we serve. Posting Specifics -Entry Rate: $32.49 -Benefits Eligible: Yes -Shift Details: M-F Day Shift -Department: Office of Patient Experience Minimum Requirements -Bachelor's degree in Nursing, Business, Healthcare Administration, Public Health or other business related field. Education must be obtained through an accredited institution and will be verified. -Trained in improvement science (i.e., Six Sigma, Lean, or Workout and Project management, ATP) -Three years' experience leading successful Quality improvement projects in clinical setting(s) -Experience with change management with the ability to provide leadership in the adaptation and implementation of new processes and /or technology that enhance Quality. -Effective verbal, written and interpersonal communication skills. Physical Requirements -Interact with others requiring employee to verbally communicate as well as hear and understand spoken information. -Operate computers, telephones, office equipment, and manipulate paper requiring the ability to move fingers and hands. -See and read computer monitors and documents. -Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment. Preferred Requirements -CPHQ Certification -Experience working in a complex health system (hospitals, ambulatory clinics, post-acute care, etc.) -Experience with external entities that drive and support Quality approaches and standards, including government agencies, academic institutions, universities and related organizations of higher education, and other public institutions is preferred. Please Note All positions subject to close without notice. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. -Working Hours -40 -Primary Work Location -McKay-Dee Hospital -Expertise -Research / Specialty Services / Education -Job Type -Full Time -