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Manager 1, IT ServiceNow Architect

Learn more about Johnson & Johnson
Johnson & Johnson

Johnson & Johnson

Manager 1, IT ServiceNow Architect

Raritan, NJ
Full Time
Paid
  • Responsibilities

    Johnson & Johnson Technology Services (JJTS) is recruiting for a ServiceNow Platform Senior Architect/Developer. The ideal location is Raritan, NJ. Remote work options may be considered on a case-by-case basis and if approved by the Company. The anticipated pay range for this role is $97,000-$166,5750. The ServiceNow Platform Architect is a key leader in the Scrum team which owns the ServiceNow platform for IT and SecOps at Johnson & Johnson. This is a technical position where the individual must have an in-depth understanding of the technologies which make up a very large ServiceNow platform. Required skills include large-scale use of ServiceNow Business Rules, Script Includes, Client-scripts, UI Policies. The job also includes some of the most current and relevant technologies in the market, including Web AJAX, JavaScript, AngularJS, and Bootstrap. Beyond the exciting technology, this individual will also have the opportunity to work directly with the business stakeholders to craft global technology solutions for IT Service Management. They may also need to create and/or review exciting data integrations between ServiceNow and other ground breaking J&J systems such as mobile phones, Amazon Web Services, Azure, and large-scale VMWare vSphere clusters. And finally, this individual will have the opportunity to work on future-looking R&D such at chatbot integration, Natural Language Processing, and integration with large-scale Cloud Management platforms (AWS and VMWare vSphere). Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 130 years. We embrace research and science -- bringing innovative ideas, products and services to advance the health and well-being of people. With $82.1 billion in 2019 sales, Johnson & Johnson is the world's most comprehensive and broadly-based manufacturer of health care products, as well as a provider of related services, for the consumer, pharmaceutical, and medical devices markets. There are more than 250 Johnson & Johnson operating companies employing over 125,000 people and with products touching the lives of over a billion people every day, throughout the world. If you have the talent and desire to touch the world, Johnson & Johnson has the career opportunities to help make it happen. Key Responsibilities:

    • Responsible for the design and development of sophisticated ServiceNow solutions. This involves taking requirements from Business Owners, and crafting fast, efficient, and large-scale solutions. You will need to balance business needs vs customization controls vs speed/scale.

    • Keen sense on how to carefully customize a large-scale ServiceNow Platform. Your recommendations on critical customizations will set the tone and design of our large ITSM system for years to come.

    • Lead ServiceNow upgrades / development efforts and provide direct guidance to team.

    • Drive continuous improvements of implementation methodology

    • Independently navigate the ambiguity of conflicting high-priority needs from a diverse set of clients, and arrive at a no-nonsense, cohesive design.

    • Stay abreast of all new ServiceNow platform developments, new releases, features and functions.

    • Ensure all technical and functional work meet the vital quality standards before it reaches production.

    • Design of modern web solutions on the ServiceNow platform.

    • A 4-year college degree is required. A Bachelor's degree in a technical field such as Computer Engineering, Computer Science, MIS, or equivalent experience is preferred.

    Required Experience:

    • 8 years of proven experience is required.
    • In-depth knowledge ServiceNow Software Development Best Practices.
    • Experience with a modern object-oriented programming language JavaScript is desired; however, will also accept Objective-C, C#, Java, Swift, Python 3, etc.
    • Certification in ServiceNow.
    • Good interpersonal skills for written, oral, and face-to-face communications

    Preferred Skills:

    • Strongly prefer experience with all aspects of ServiceNow Database design principles, performance and user experience design.
    • Experience with ITIL processes.
    • Familiarity with IT Service Management platforms.
    • Experience with the CSDM.
    • Experience with shell programming.
    • Experience with modern web integration protocols.
    • Exposure to portable data structures.
    • Code versioning control systems experience.
    • Experience with intelligent editors.
    • Experience with Data Analytics.
    • Familiarity with Software Development methodology; preferably Agile.
    • Knowledge of testing methodology including automated testing tools.
    • Familiarity in working with offshore resources in other time zones.
    • Prefer Certification in ServiceNow System Administration, Application Development, and Scripting.

    Other:

    • This position requires up to 5% of domestic and international travel.

    At Johnson & Johnson, we're on a mission to change the trajectory of health for humanity. That starts by creating the world's healthiest workforce. Through cutting-edge programs and policies, we empower the physical, mental, emotional and financial health of our employees and the ones they love. As such, candidates offered employment must show proof of COVID-19 vaccination or secure an approved accommodation prior to the commencement of employment to support the well-being of our employees, their families and the communities in which we live and work. Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com .

  • Industry
    Hospital and Health Care
  • Fun Fact
    We aspire to be the world's healthiest work force, offering group fitness classes, beach volleyball courts, bicycle desks, and more!
  • About Us

    Push the boundaries of science to transform health—and your career.

    Join us and advance life-changing treatments for people who need them most. At Johnson & Johnson, our focus is on improving global health equity and developing MedTech and pharmaceutical innovations that impact the future of health. Using AI and robotics to transform surgery or helping data scientists and clinicians formulate new ways to diagnose and treat disease, this work may sound like sci-fi, but it’s all science, all real, and could be your career. Whatever your background, skills, or career goals, there’s a place for you to help solve some of the world’s most pressing health challenges with us.

    Accelerate your career while changing the world.

    Each of our broadly-based family of companies offers an inclusive and empowering culture and employee benefits (like paid time off to volunteer, transgender-inclusive and same-sex partner health insurance coverage, and more) designed to help you live your best life, however you define it. And our best-in-class learning and development approaches, mentorship, and access to innovators across the world will help you grow your skills and reach your career goals. Because when you're at your best, nothing stands between you and your next breakthrough.