Johnson & Johnson is currently recruiting for a Senior Manager, Customer Connectivity & EDI (New Consumer Health Company). This position may be located in any location within the North America, EMEA or APAC Regions. Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science -- bringing innovative ideas, products and services to advance the health and well-being of people. With $82.1 billion in 2020 sales, Johnson & Johnson is the world's most comprehensive and broadly based manufacturer of health care products, as well as a provider of related services, for the consumer, pharmaceutical, and medical devices markets. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world. If you have the talent and desire to touch the world, Johnson & Johnson has the career opportunities to help make it happen.Thriving on a diverse company culture, celebrating the uniqueness of our employees and committed to inclusion. Proud to be an equal opportunity employer.Johnson & Johnson is the world's most comprehensive and broadly-based healthcare Company, touching the lives of nearly a billion people every day. Our Family of Companies throughout the world compete in consumer, pharmaceutical and medical devices & diagnostics markets and have the skills and resources to tackle the world's most pressing health issues. Johnson & Johnson announced plans to separate our Consumer Health business to create a new publicly traded company.The process of the planned separation is anticipated to be completed within 24 months, and it will be subject to legal requirements including consultation with works councils and other employee representative bodies, as required, and other customary conditions and approvals. It is anticipated that, following conclusion of the transaction, this position may be conveyed with New Consumer Health. In that case, details of any planned changes would be provided to the successful candidate by New Consumer Health at an appropriate time and would be subject to any necessary consultation processes. JOB DESCRIPTION: Johnson & Johnson is currently recruiting a Customer Connectivity & EDI Manager to support the Consumer Health Business reporting to the Deliver Technology & Customer Experience Lead. The Johnson & Johnson consumer health organization, the world's most comprehensive manufacturer of health care products, has been on an accelerated journey of digital transformation. By leveraging the power of digital technologies and data, we aim to improve the lives of our patients, consumers, & employees and uniquely serve unmet needs. Key Responsibilities

• Management of run support via TSA's and building out the strategy in the growing, complex, and diversified space of Customer Connectivity with a heavy focus on EDI growth in multiple markets

• EDI represents 90% of global usage and demand growth for six major Customer Connectivity platforms globally.

• Build accounts for more than 50% of demand in this space and will continue to increase across the globe given current market projections.

• Will be responsible to help drive the global strategic roadmap for customer connectivity to move from TSA in the shortest time possible and manage all new build demand for these platforms in accordance with the strategic roadmap

• Will act as a conduit to the OneS4 program build of customer connectivity needs, logic and processes in the next 2-3 years.

• Identify any gaps and approve appropriate solutions.

• Partner with Technology Services and other Technology partners (BTLs, Integrators, Technology Product Owners) to deliver all service milestones on time, cost and quality according to agreed milestones and scope.

• Escalate issues that cannot be resolved internally and implement aligned solutions.

• Partner with other Consumer Health business teams in Supply Chain, Commercial, Finance and R&D on all integration topics. Resolve business and technical challenges and ensure realization of business benefits.

• Help shape and grow Technology & Data organization to enable a global intake, build, and sustain process that will drive parallel program releases and on-going operations, projects, and enhancements for OneS4 Program.

• Foster an environment of continuous improvement and innovation.

• Coordinate, lead, coach, motivate, and inspire the team to both deliver on agreed plans and to continuously improve.

QUALIFICATIONS POSITION REQUIREMENTS:

• A minimum of a Bachelor's degree is required, preferably in Supply Chain or Information Management.

• A minimum of 3-5 years of relevant work experience is required

• Ability to translate business requirements into Technical Epics/Stories. Experience working across multiple levels of business and IT stakeholders.

• Knowledge of technology trends and to apply this knowledge to existing business processes.

• Ability to think creatively about where business initiatives drive technology evolution and to break-down processes and reinvent enabling technology capabilities with partners is required.

• Demonstrated strong sense of urgency in completing deliverables, excellent written and oral communication skills, strong negotiating/ influencing skills, self-starter with excellent interpersonal skills are required.

• Ability to work effectively in highly matrixed organization and dealing with high levels of ambiguity.

• Strong personal commitment to continuous business improvement, and effectively collaborating and managing our business stakeholders.

• Capable of working as part of a team and on own initiative. Capable to change priorities quickly and influence others to do so.

• Ability to embrace changes and to deliver IT solutions in a fast-changing business/IT environment.

• Previous experience in working in a global, cross-functional capacity is required.

• Self-starter with collaboration abilities and ability to shape/lead complexity is required.

• Experience with Agile methodology and strong understanding of the Software Development Lifecycle Management model and documentation.

At Johnson & Johnson, we're on a mission to change the trajectory of health for humanity. That starts by creating the world's healthiest workforce. Through cutting-edge programs and policies, we empower the physical, mental, emotional, and financial health of our employees and the ones they love. As such, candidates offered employment must show proof of COVID-19 vaccination or secure an approved accommodation prior to the commencement of employment to support the well-being of our employees, their families and the communities in which we live and work. For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com . Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. PRIMARY LOCATION United States-New Jersey-Skillman-199 Grandview Road OTHER LOCATIONS North America, Asia Pacific, Europe/Middle East/Africa ORGANIZATION Johnson & Johnson (6067) JOB FUNCTION Info Technology REQUISITION ID 2206088193W

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