Job Description

The Patient Service Representative is an integral part of the healthcare team. They will be responsible for reception duties, medical records, referrals, pre-authorizations, and scheduling. This position is also required to work closely with the healthcare team, KVH personnel and external customers.

Qualifications

What is required...

• High School Diploma or equivalent
• At least one year of general administrative/clerical or customer service experience
• Current computer experience (medium to expert level) in Microsoft products
• Demonstrated knowledge of Medical Terminology
• Previous cash-handling experience

What is preferred...

• Some college coursework
• Bilingual
• Previous medical office experience with exposure to some or all of the following; medical records, insurance verification and pre-authorization fundamentals, scheduling, and/or high-volume phone systems

Additional Information

Wage: Wage range currently starts at $17.53 /hour and goes up to $26.57/hour. Actual wage will be based on years' of applicable experience.

FTE: .90 = 36 hours/week

Shift: 6:45a - 7:15p; three 12-hour shifts/week. Clinic is open Monday - Saturday

Location: KVH Rapid Access

Benefits: This position is benefits eligible