Job Description

Roles & Responsibilities:

• 10 years of experience providing IT support for LIMS systems in a pharmaceutical, biotech, or laboratory setting.
• Experience with Lab Vantage LIMS is strongly preferred; experience with Lab Ware LIMS also considered.
• Strong understanding of laboratory processes, sample management, and analytical workflows.
• Experience with LIMS system configuration, master data updates, and user management.
• Familiarity with ITIL processes (incident, change, and problem management)
• Ability to troubleshoot application issues, system errors, and support ticket resolution.
• Familiarity with GxP, FDA, and other regulatory guidelines related to laboratory systems.
• Knowledge of system integration concepts (LIMS to instruments, ELNs, ERP systems).
• Strong skills in documenting system processes, configurations, and incident resolution procedures.
• Excellent communication and collaboration skills, working with both technical and non-technical teams.

Additional Information

All your information will be kept confidential according to EEO guidelines.