Job Description

• Support Microsoft 365 implementation, operation, and technical support

• Manage core M365 services including OneDrive, SharePoint, and Teams

• Analyze user and system issues, implement solutions, and prevent recurrence

• Maintain documentation on operations, incidents, and improvements

• Collaborate with internal teams and customers

Qualifications

Required:

• 3+ years of experience in Microsoft 365 implementation, operation, and technical support

• Experience managing core M365 services including OneDrive, SharePoint, and Teams

• Experience handling user issues including root cause analysis, resolution, and prevention

• Experience documenting operation history, incidents, and improvement reports

• Strong communication skills with operations teams and customers

• Candidates who meet partial qualifications may still apply

Preferred:

• Experience with AD / Exchange / M365 hybrid environments

• Experience designing and operating Microsoft 365 security policies

• Azure AD (Entra ID), Conditional Access

• MIP, DLP, MCAS (Defender for Cloud Apps)

• Intune, SCCM

• Experience with PowerShell automation or process improvement

• Experience working with Microsoft support and vendors

• Experience supporting large-scale enterprise environments

Additional Information

All your information will be kept confidential according to EEO guidelines.

*** NO C2C ***