At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Medical Affairs Group

Job Sub Function:

Professional Medical Education

Job Category:

People Leader

All Job Posting Locations:

Cincinnati, Ohio, United States of America, Santa Clara, California, United States of America

Job Description:

Johnson & Johnson MedTech is hiring for a Manager, WW Commercial Education, Robotics and Digital Solutions. The location for this position is Santa Clara, CA or Cincinnati, Ohio.

About MedTech

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that’s reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world’s most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

The Manager, WW Commercial Education, Robotics & Digital Solutions is responsible for the development and delivery of comprehensive training programs for the internal teams commercializing and selling a surgical robotic system and tools. This will be achieved through strong clinical / customer knowledge along with exceptional collaboration and teamwork with R&D, Marketing, Professional Education, Commercial Education, Commercial leaders, and External Partners. They will work closely with regional partners and commercial leaders to develop learning continuums and deploy a global training program demonstrating standard methodologies in adult learning and use of technology. They will also metric and track effectiveness of training programs to implement continuous improvement. The Manager will partner closely with colleagues in Global Education Solutions, as well as external partners to co-create the learning strategy and ensure a high degree of execution consistency.

Job Responsibilities:

Strategy

• Collaboratively develop the learning strategy and design/improve learning programs to advance the clinical, technical and sales strategy proficiency of the global commercial/ sales organizations.

• Support the strategy and architectural definition of educational programs.

• Develop robust commercial education project timelines, needs assessments and value proposition while gaining alignment across key partnerships.

• Assist with building global learning continuums for prioritized product launches and ensures content is accessible to commercial teams.

• Assist with the development and implementation of metrics tracking education program efficacy and effectiveness.

Project Leadership and Execution

• Build, implement, measure, adjust Train-the-Trainer (TTT) programs for regional partners to ensure seamless handoff of content for all learning experiences.

• Function as a primary administrator for a learning management system and maintain content integrity throughout product lifecycle.

• Assist with the development and implementation of metrics tracking education efficacy and effectiveness.

• Partner closely with curriculum design and subject matter experts to ensure effective and engaging education of internal team members.

• Ensures compliance with HCC and Company guidelines when facilitating content.

• Leverage technology to bring high engagement, efficiency, and effectiveness to learning programs.

• Facilitate virtual and in-person education programs with a focus on innovative learning programs and delivery.

Stakeholder Engagement and Communication

• Exemplify collaboration with multiple internal and external partners.

• Lead cross-functional teams across a diverse organization through influence management and persuasive skills.

• Enable strong collaboration with multiple internal and external partners to assess and leverage innovative training technologies and models to meet Commercial Education strategy objectives.

• Excellent communication skills, verbal and written required.

Qualifications:

• A minimum of a bachelor’s degree is required.

• Minimum of 6 years in dynamic Healthcare Commercial or Education roles such as: Sales, Sales Training, Professional Education, Instructional Design, Clinical / Medical Education, Marketing or Sales Management; or other applicable experience.

• Excellent written and verbal communication skills, including the ability to listen, understand customer feedback, and competently relay information within the organization.

• Experience educating clinicians, sales team members, and/or peers on complex medical devices or technologies.

• Strong clinical expertise in related platforms and procedures (such as soft tissue robotics, laparoscopic surgery, endocutters, energy, bariatrics, general surgery, urology,) with[LR1] proficiency in anatomical, specialty and product knowledge are preferred.

• Medical Device sales experience is preferred.

• Experience in leading complex learning and development programs is preferred.

• Project management experience is required.

• High technological and business proficiency is also required.

• Strong influence management and communications skills is required.

• Ability to work in a regulated environment in compliance to ISO 13485 and 21 CFR 820.

#jnjmedtech #LI-Hybrid

The anticipated base pay range for this position is :

Salary Range $115,000 - $197,800 / Bay Area Only $141,000 - $227,700

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits: Vacation –120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year Holiday pay, including Floating Holidays –13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member Caregiver Leave – 10 days Volunteer Leave – 4 days Military Spouse Time-Off – 80 hours Additional information can be found through the link below. https://www.careers.jnj.com/employee-benefits

Push the boundaries of science to transform health—and your career.

Join us and advance life-changing treatments for people who need them most. At Johnson & Johnson, our focus is on improving global health equity and developing MedTech and pharmaceutical innovations that impact the future of health. Using AI and robotics to transform surgery or helping data scientists and clinicians formulate new ways to diagnose and treat disease, this work may sound like sci-fi, but it’s all science, all real, and could be your career. Whatever your background, skills, or career goals, there’s a place for you to help solve some of the world’s most pressing health challenges with us.

Accelerate your career while changing the world.

Each of our broadly-based family of companies offers an inclusive and empowering culture and employee benefits (like paid time off to volunteer, transgender-inclusive and same-sex partner health insurance coverage, and more) designed to help you live your best life, however you define it. And our best-in-class learning and development approaches, mentorship, and access to innovators across the world will help you grow your skills and reach your career goals. Because when you're at your best, nothing stands between you and your next breakthrough.