Medical Office Manager

American Family Care

Medical Office Manager

West Springfield, MA +9 locations
Full Time
Paid
  • Responsibilities

    Center Administrator – American Family Care

    Empower Teams. Elevate Care. Lead with Purpose.

    American Family Care (AFC), one of the nation’s leading providers of urgent care and accessible healthcare, is seeking a driven Center Administrator to oversee daily operations at one of our dynamic clinics. If you’re a people-first leader with healthcare experience and a passion for operational excellence, we want to hear from you.

    Why You’ll Love This Role: At AFC, you’ll be at the heart of care delivery - managing clinic operations, developing high-performing teams, and driving service quality. You’ll work side by side with physicians, APPs, and support staff to ensure seamless care for every patient, every time.

    What You’ll Do:

    · Lead all non-provider staff, including Medical Assistants, Receptionists, and X-Ray Techs

    · Recruit, onboard, and develop clinic team members

    · Ensure daily operations run smoothly - supporting clinical care, scheduling, and supplies

    · Uphold top-tier compliance, safety, and service standards

    · Analyze and drive performance through KPIs and budget oversight

    · Step in to assist on the floor as needed to maintain continuity of care

    What You Bring:

    · 3+ years of healthcare management experience (urgent care/immediate care preferred)

    · Clinical background or MA certification a plus

    · Proven leadership in team building, scheduling, and performance management

    · Strong communication, problem-solving, and organizational skills

    · Proficiency in Microsoft Office and EMR systems (Experity experience a bonus)

    · Deep knowledge of HIPAA, OSHA, and healthcare compliance regulations

    The Perks:

    · Leadership opportunity with one of the fastest-growing urgent care providers

    · Collaborative, mission-driven work culture

    · Opportunities for growth and advancement

    · Competitive compensation and benefits

    Ready to Lead With Impact? Apply now and bring your energy, vision, and healthcare know-how to American Family Care—where every role matters and every leader makes a difference.

  • Industry
    Hospital and Health Care
  • Locations
    Huntsville, AL • Orange Beach, AL • Torrington, CT • Panama City, FL • Pensacola, FL • West Springfield, MA • Springfield, MA • Dedham, MA • Malden, MA • Marlboro, MA