Benefits:

Dental insurance

Health insurance

Paid time off

Vision insurance

Benefits/Perks

Medical, Dental, and Vision Insurance

Life Insurance

Disability Insurance

403b

PTO

Paid Holidays

Flexible Spending Account

Employee Assistance Program

Company Overview

Mental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling.

Job Summary

The Care Coordinator - Outreach Clinic serves to assist individuals who are not effectively connected with the services and supports their need to transition successfully from higher levels of care to effective community‐based care. Assists individuals who are not assigned to a Targeted Case Manager, Intensive Case Manager, or FACT Program staff. The Care Coordinator will assess individual’s needs, coordinate a plan of care and/or treatment plan, and conduct outreach to engage individuals referred from inpatient psychiatric facilities, jail, or other community providers.

Responsibilities

Provides outreach services to underserved community including the provision of walk-in office hours in the targeted community to provide screening for behavioral health services.

Completes an initial assessment and provides ongoing assessments to include substance abuse, living situation, support system, mental status, history, strengths and barriers, needs and resources, medical status and medications.

Develops in conjunction with the individual served, family members, service providers and significant others, a treatment plan that utilizes individual strengths and addresses identified needs.

Identifies individuals that can benefit from psychiatric services and schedules them for evaluation and treatment with the outreach clinic licensed independent practitioner.

Assists the Psychiatrists and Psychiatric Nurse Practitioner in outpatient psychiatric medical services and monitors medications for effectiveness and side effects.

Engagement with person served and their natural supports ‐ the care coordinator goes to the individual and builds trust and rapport. The care coordinator actively seeks out and encourages the full participation of the individual’s networks of interpersonal and community relationships. The care plan reflects activities and interventions that draw on sources of natural support

Shared decision‐making – family and person‐centered, individualized, strength‐based plans of care drive the Care Coordination process. The perspective of the individuals served are intentionally elicited and prioritized during all phases of the Care Coordination process. The care coordinator provides options and choices such that the care plan reflects the individual’s values and preferences. Monitors and documents progress or lack of progress for the individual served. In collaboration with the individual, completes formal treatment plan reviews as indicated.

Identifies community resources and assists individuals with accessing resources.

Advocates for acquisition of services and resources necessary to implement the treatment plan. Completes referrals to community services and resources as needed. Coordinates the delivery of services as specified in the treatment plan. Monitors and evaluates effectiveness and satisfaction with services.

Provides services at the time of medication management appointments and contacts individuals by phone as needed. Community‐based – services and supports take place in the most inclusive, most responsive, most accessible, and least restrictive settings possible that safely promote an individual’s integration into home and community life.

Coordination across the spectrum of health care ‐ this includes, but is not limited to, physical health, behavioral health, social services, housing, education, and employment.

Documentation and Reporting:

Documents or requests documentation of past medical, psychiatric, substance abuse, and social history for each patient.

Completes initial assessments and provides ongoing assessments to include substance abuse, living situation, support system, mental status, history, strengths and barriers, needs and resources, medical status, and medications.

Develops in conjunction with the individual served, family members, service providers and significant others, a care plan that utilizes individual strengths and addresses identified needs. Ensures care plans contain all required services and signatures.

Monitors and documents progress or lack of progress for the individual. In collaboration with the individual, completes formal care plan reviews as indicated.

Maintains, current, accurate, and comprehensive information in each record to include all activities, contacts and communications.

Obtains consents and releases of information when indicated.

Qualifications

In order to be considered, a candidate must have a Bachelor's Degree in Social Work or a related Human Services field from an accredited university or college (a related Human Services field is defined as one in which 30 hours of course work includes the study of human behavior and development) required.

One year experience working in human services or mental health related field required. Experience working with adult individuals with mental illness preferred.

Proficiency in the RBHS/MHRC Electronic Health Records (EHR) and Patient Information System demonstrated within three months of employment.

Proficiency in Microsoft Office, Outlook and use of the Internet required.

Must meet Frequent Drivers requirements, including a valid Florida driver’s license, and insurance coverage equal to or exceeding 50,000/100,000/50,000 split limits.

Requires the ability to travel to satellite facilities, community agencies, and to make contact with individuals by performing home visits or community outreach.

Strong communication skills are essential and this individual must be able to interact appropriately with internal and external customers, including patients, families, caregivers, community service providers, supervisory staff and other department professionals.

Position Details This is a Full Time Days position: Monday through Friday, 8:00am to 4:30pm.

Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers.