Experience : 0 Description : POSITION REQUIREMENTS: + High school diploma/GED, some college courses preferred + Must be at least 18 years old + 1 year minimum healthcare or administrative experience preferred + The employee must possess good verbal and written communication skills.

• Must maintain a valid operator's license with a good driving record and previous experience driving various vehicles. MERAKEY is currently seeking a Engagement Specialist to join our MERAKEY Adult Behavioral Health division name in our Philadelphia, PA location. ABOUT MERAKEY Merakey is a leading developmental, behavioral health and education provider offering a breadth of integrated services to individuals and communities across the country. We leverage our size and expertise to develop innovative solutions and new models of care to meet the needs of individuals, their families, public and private healthcare funders and community partner organizations. We recognize that complex needs require a holistic approach. With our experience, expertise and compassion, we empower everyone within our communities to reach their fullest potential. With a rich tradition spanning 50 years with nearly 10,000 employees, Merakey, formerly NHS, provides care to over 40,000 adults and children throughout Pennsylvania, New Jersey, New York, Maryland, Delaware, Virginia, Louisiana, Michigan and Tennessee . WHAT MERAKEY HAS TO OFFER + The stability that comes with working for a national leader providing education and human services to individuals with special needs + Highly competitive compensation plans + Career advancement opportunities in a rapidly growing company + Flexible scheduling + Benefits for all employees including marketplace savings program (discounts on cell phone plans, shopping, travel and more); Wellness programs (including discounted gym memberships, mail order prescription plans); legal and financial services; 24-hour nurse hotline; life/disability coverage; and Employee Assistance Program + Benefits for qualifying employees including medical, dental & vision coverage; flexible spending account; 403B retirement plan with company contribution + Generous PTO plans including vacation, sick, and holiday pay for qualifying employees POSITION DETAILS + This position is located at 5000 Parkside Avenue, Philadelphia, PA 19131. The Scheduler/Driver is a highly motivated individual, who is responsible for the front desk process that reports directly to the Business Office Manager. This position is responsible for greeting and checking-in perspective members and assisting them with accessing the appropriate staff personnel; greeting and checking-in visitors and connect them with appropriate staff; explaining the intake process; scheduling appointments and transporting perspective members from Crisis Centers and/or inpatient treatment facilities as needed to the Merakey Parkside Recovery program. Must have computer proficiency experience with Microsoft Word, Excel and be proficient with standard office equipment. In addition, candidates must possess excellent verbal and written communication skills. The individual in this position performs vital roles in customer service and data collections for the outpatient facility. Scheduler performs multi-task duties to ensure efficiency in daily business operations. All duties are performed in accordance with all regulatory guidelines and Merakey mission, philosophy, policies and procedures while focusing on the delivery of customer service excellence. Responsibilities: + Exemplifies customer service by answering phones and interacting with program members, staff, clinicians and visitors in a timely and pleasant manner + Accurately schedules perspective intakes, doctor and therapy appointments. + Transports perspective and existing members to and from local Crisis Centers and/or inpatient facilities as needed from the Merakey Parkside Recovery Program. + Accepts changes County : Philadelphia URL : https://nlx.jobsyn.org/4d1cf5d207a3423bb48dfd1d548c36c5159