Lab Support Technician II/III - FT, MicrobiologyRequisition ID 2018-785564Category LaboratoryPosition Type Full TimeShift(s) Evenings, Holidays, WeekendsDepartment MicrobiologyLocation US-OK-Oklahoma City Overview Were a Little Different Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. We dont believe in jobs at Mercy, we believe in careers that match the unique gifts of unique individuals; careers that not only make the most of your skills and talents, but also your heart. At Mercy, youll feel our supportive community every step of your day, especially the tough ones. Were a team and love working that way. That team is expanding, and we currently have exceptional opportunities to help our communities grow. Responsibilities and Qualifications The Laboratory Support Technician (LST II) is part of the provider care team acting in a support capacity for reports, data and scheduling functions of the laboratory. This position is responsible for accurate, timely and effective provision of laboratory support mechanisms. The LST II will be required to exhibit excellent customer service skills in line with the Mercy Signature Service Standards with all customer interactions. The LST II is responsible for the skillful acquisition of all required types of specimens, As required, for laboratory testing utilizing safe, accurate, effective, professional methodologies while observing HIPAA confidentiality requirements and lab policies. Remains a steward of resources in regards to inventory, time management, and meeting productivity standards.Demonstrates effective computer skills for both electronic communication and data management. Organizes, prioritizes and completes work to meet defined turnaround times and expectations.Assesses issues that arise and communicates to appropriate stakeholders for resolution as required.Participates in effective inventory control as needed. Uses skills in accordance with departmental and regulatory standard for effective and timely, acquisition, labeling and transfer of all appropriate laboratory specimens as required. Utilizes, accurate, effective, professional methodologies while observing HIPAA confidentiality requirements and lab policies. Demonstrates responsibility for timely, effective and accurate processing and reporting of post-analytical laboratory results. Complies with departmental operational policys to meet staffing plan and department needs.Communicates professionally and effectively. Communicates in all fashions using a well modulated voice (face to face and on the phone), tone (e-mail) in a concise, positive and respectful manner. Displays a spirit of cooperation and concern for all patients, fellow staff members, and providers.Demonstrates initiative to assist the laboratory and supportive areas where needed.Demonstrates and documents competency in areas of assigned responsibility according to CMS guidelines and Mercy requirements.Under the direction of lab leadership, reviews and reports laboratory tests as required. Recognize, report, and engages in opportunities for process improvement.Complies with all safety regulations and requirements. (i.e. chemical hygiene plan, exposure control plan, blood borne pathogens). The Laboratory Support Technician (LST III) is part of the provider care team acting in a support capacity for reports, data and scheduling functions of the laboratory. This position is responsible for accurate, timely and effective provision of laboratory support mechanisms. The LST III will be required to exhibit excellent customer service skills in line with the Mercy Signature Service Standards with all customer interactions. The LST III is responsible for the skillful acquisition of all required types of specimens for laboratory testing utilizing safe, accurate, effective, professional methodologies while observing HIPAA confidentiality requirements and lab policies as required. The LST III will be responsible for all processing, transport and referral of all types of laboratory specimens and reports as required. The LST III is responsible for limited laboratory testing and for assisting technologists in all appropriate test methods as required. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.Qualifications:Because youre committed to excellence, you understand the importance of being properly prepared for your role at Mercy. Thats why youll bring to your role the right set of qualifications: Lab Support Tech II:Education: High School diploma or equivalentExperience: Previous experience in a lab or clinical setting.Other:The LST II position must satisfactorily complete the specific facility competencies, including but not limited to checklist, written examination, management observation, etc., to be eligible for advancement to the next higher job description.Preferred Education: Pima Medical InsttPreferred Experience: 6 months phlebotomy or clinical laboratory experience preferred Lab Support Tech III:Education: High School diploma or equivalentExperience: One year phlebotomy or clinical laboratory experience. PreviousMercy LST II designation or equivalency.Other skills & knowledge: (skills, knowledge, abilities)The LST III position must:Satisfactorily complete the specific facility competencies,including but not limited to checklist, written examination,management observation, etc., to be eligible for advancement tothe next higher job description.Have no active disciplinary actions or active performanceimprovement plansSuccessfully complete the probationary period. Preferred:Education: College level chemistry, Biology or other Science coursesExperience: More than one year previous experience in a clinical laboratory Well Support You at Work and Home Our foundations are built on dignity and respect. Modern Healthcare Magazine named us as a top 100 places to work. We go out of our way to help people feel welcomed. We offer day-one comprehensive health, vision and dental coverage, PTO, and employer-matched retirement funds, even to part-time employees. Were proud to provide tuition reimbursement to help you grow and learn new skills. What Makes a Good Match for Mercy Compassion and professionalism go hand-in-hand with us, along with exceptional quality care. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. Were also collaborative and are not afraid to do a little extra to deliver excellent care thats just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply.