About Discovery Management Group

Discovery Management Group is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle customization that today, ranks among the 2 largest U.S. senior living operators. Discovery Management Group specializes in managing and enhancing senior living communities across the United States. With a focus on innovation, operational excellence, and lifestyle personalization, Discovery Management Group plays a vital role in serving more than 6500 residents nationwide.

We offer rewarding career opportunities that include:

• Competitive wages
• Access to wages before payday
• Flexible scheduling options with full-time and part-time hours
• Paid time off and Holidays (full-time)
• Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)
• 401(K) with employer matching
• Paid training
• Opportunities for advancement
• Meals and uniforms
• Employee Assistance Program

Our community is looking for a Move-In Coordinator ****to join our team.

Responsibilities:

• Greets prospective residents during the leasing process to begin to build rapport and trust in the relationship.
• Assists pre-leased residents with timely apartment access to measure for blinds, furniture, etc.
• Attends daily stand up meetings and provides accurate and timely communications regarding scheduled move in day with all department heads.
• Ensures apartment(s) are ready through verification of final cleaning and completion of punch list. Follows up with applicable requirements to ensure apartment is in an outstanding move in condition.
• Final walk through includes, placing water bottles in the refrigerator, thermostat is set for appropriate weather, and resident handbook is placed on kitchen counter for new residents.
• Coordinates the move with the resident and the mover to ensure a smooth move in process, including the logistics of where the moving truck should enter the community, park and the appropriate exterior doors to enter and elevator to use.
• Welcomes the new resident on move in day and provides an orientation to the community and apartment with the resident; keys, mail, appliances, thermostat, etc.
• Delivers a welcome gift/basket to the new resident on move in day or places in the apartment home before move in day.
• Delivers lunch or dinner to the new resident(s) on move in day.
• Coordinates dinner and activities for the initial 1-3 days of move in. Introduces new residents to resident ambassadors.
• Reviews Celebrations calendar of events and introduces new residents to FitCamp Trainer.
• Other duties as assigned.

Qualifications:

• Associates degree preferred.
• One (1) year experience in a customer service and/ or hospitality role.
• Senior Living / Multi Family / New Home experience a plus.
• Ability to use Microsoft Windows, preferably Microsoft 2010 or higher, including Word, Outlook and Excel. Ability to use email and the Internet. Ability to use client tracking and design software.

_ If having a direct imp_ _ act on the lives of others is appealing to you, apply today and join our team!_

EOE D/V