Job Description

• Provide Network documentation standards and requirements

• Develop business and functional requirements for projects relating to Network Management Services

• Manage circuit provisioning for new WAN connectivity, including obtaining favorable circuit pricing

• Work with Client’s facility personnel to support required facility-related network needs

• Order and expedite delivery of Network equipment, circuits, and services

• Manage the performance of public carriers and third parties to meet Client requirements and SLAs

• Coordinate and oversee third-party installation activities (e.g., carrier circuit installation, router installation)

• Approve router configuration files and IP addressing schemas and standards

• Provide requirements for physical and logical Network traffic segmentation

• Support activities related to planned and unplanned network outages

• Monitor Service Provider’s end-to-end support of Network Services

• Manage Service Provider performance, SLAs, and service quality in accordance with contracts

• Ensure patch monitoring and deployments are performed in accordance with service levels

• Provide on-site support to complement service provider remote management services

• Oversee infrastructure hardware acquisition, installation, and changes

• Ensure high availability of Network Infrastructure

• Ensure Incident Management and upgrades are resolved

• Identify change requests for performance improvements and cost efficiencies

• Hands-on experience operating Cisco network equipment and VPN infrastructure.

Qualifications

• Bachelor’s degree or equivalent in business, computers, information systems, or related field

• 10–12 years of relevant work experience in a Network Engineering or Network Operations role

• Extensive knowledge of networking technologies and protocols including TCP/IP, QoS, VoIP, IOS

• Strong experience with Routing and Switching, including OSPF and BGP

• Demonstrated experience supporting WAN and LAN environments (wired and wireless)

• Experience with redundant network environments

• Ability to manage DNS and DHCP

• Experience with Remote Access / VPN infrastructure

• Understanding of network security devices such as Firewalls, MFA, IDS/IPS

• Experience managing vendor relationships and service delivery outcomes

• This position is 100% on-site

• Cisco certification is preferred

• Bilingual English/Korean preferred

Additional Information

All your information will be kept confidential according to EEO guidelines.

*** NO C2C ***