Job Description

Are you a compassionate individual that enjoys meaningful work, being part of a team, working through challenges and making a positive difference in people’s lives? If so, we want to connect with you!

As a Family Services Coordinator you will provide support and guidance to family members of trauma patients and discuss end-of-life decision options, including organ and tissue donation.

This individual will work in close collaboration with hospital and other NEDS staff to determine best time to discuss the opportunity for donation with families and work with them to obtain consent for donation. You will also work within hospitals to increase physician and other hospital personnel openness and responsiveness to potential organ and tissue donation cases by developing effective relationships with key physicians and other hospital staff.

Schedule:
The schedule for this position is 12 on-call shifts per month. Shifts begin at 0600 and end at 2400 (18 hour shifts). In some instances, the Coordinator may be required to remain on-site past 2400 depending on case dynamics and clinical activity.

Please note: Will be required to travel a significant amount throughout New England. Mileage and other reimbursements available.

Qualifications

• Experience in hospice care, bereavement counseling, pastoral counseling and social work preferred.
• Previous hospital experience preferred.
• Spanish and/or Portuguese language proficiency preferred
• Experience in crisis intervention, assessment and counseling required.
• Background in mental health, bereavement counseling, pastoral counseling or social work and previous hospital experience strongly preferred.
• An ability to work compassionately and professionally with families in crisis, and to advocate for donation and transplantation.
• An ability to develop effective professional relationships, possesses superior communication skills, and demonstrates the ability to quickly understand the culture of an organization and work effectively within it.
• Must have a valid state drivers' license

Education

• Bachelor’s Degree in Social Work, Health Sciences or related field required. Master's degree highly preferred. Or significant equivalent experience in another OPO.
• CPE, Social Work License preferred

Additional Information

HIRING ALERT: NEDS is actively taking precautions to protect our community, staff and partners during this time of medical emergency due to COVID-19. In order to be employed at NEDS, you must be vaccinated and boosted for COVID-19.

When you join New England Donor Services, you can expect competitive salaries and a great benefit package. Benefits include BCBS Health Insurance, BCBS Dental Insurance, Vision Insurance,1x Annual Salary Life Insurance, Pet Insurance, Flexible Spending Account, Short-term Disability Coverage, Long-term Disability Coverage, Long-term Care Coverage, 403b Retirement Contribution, Tuition Reimbursement, Employee Assistance Program, Discounts through Working Advantage and a generous Paid Time-off Program.

New England Donor Services is an equal opportunity employer and encourages diverse candidates to apply to meet the needs of the multicultural and multilingual communities we serve.