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Care Connection Specialist

Novant

Care Connection Specialist

Morganton, NC
Full Time
Paid
  • Responsibilities

    Care Connection Spec Novant 624 reviews - Winston-Salem, NC $12.65 an hour Overview Novant Health is seeking a Care Connections Specialist to ensure a positive consumer experience by educating consumers, responding to questions, scheduling appointments, assisting consumers in completing registration online and over the phone, verification activities, and accurately updating our contact management system.Come join a remarkable team where quality care meets quality service, in every dimension, every time. #JoinTeamAubergine #NovantHealth. Let Novant Health be the destination for your professional growth. Qualifications Qualifications:

    • Education: High school diploma required. Bachelor's degree preferred.
    • Experience: Minimum of two years experience in customer service, customer relations & administrative support in a medical environment preferred. * Additional skills required: Excellent interpersonal and communication skills using remarkable customer skills, possesses experience and competency in customer relation skills in a professional environment. Ability to organize and prioritize work in a stressful environment, be detail oriented, have excellent time management. Excellent critical thinking and problem solving skills. Above average computer proficiency and ability to multi-task, working on multiple internet platforms while conversing with a consumer. Ability to assertively recommend appropriate care based on your professional training. Team player who is positive and self-motivated. High level of integrity. Basic medical terminology. Ability to use a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel, Access, etc., to produce correspondence and documents and maintain presentations, records, spreadsheets and databases; Ability to successfully complete generic and department-specific skills validation and competency testing. Responsibilities It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time. Our team members are part of an environment that fosters team work, team member engagement and community involvement. The successful team member has a commitment to leveraging diversity and inclusion in support of quality care. All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm". 9 hours ago
    • save job - original job Apply On Company Site Other jobs you may like Managed Care Specialist Novant - Winston-Salem, NC 9 hours ago Care Connection Spec Novant - Winston-Salem, NC 9 hours ago Care Connection Spec II Novant - Winston-Salem, NC 2 days ago * Care Connection Specialist jobs in Winston-Salem, NC * Jobs at Novant in Winston-Salem, NC * Care Connection Specialist salaries in Winston-Salem, NC Novant Novant 624 reviews At Novant Health, youll find exceptional facilities, advanced medical treatments, and an amazing team in North Carolina, Virginia and South... Let employers find you Thousands of employers search for candidates on Indeed Upload Your Resume
  • Industry
    Hospital and Health Care