Summary Responsible for the accurate and timely filing of invoices to the Employers and/or Third Party Administrators for Occupational Medicine services rendered. When necessary, contacting those responsible for payment on the outstanding A.R.

Essential Duties and Responsibilities

· Review Occupational Medicine accounts, ensuring correct Registration of patients.

· Review Occupational Medicine accounts, ensuring correct protocol usage. Requesting set-up of protocols when necessary.

· Review Occupational Medicine accounts for correct pricing of invoices.

· Review Occupation Medicine accounts, ensuring that all necessary documentation is present for billing, e.g. COCs, DOT Physicals, etc.

· Generate, Edit and Mail all Occupational Medicine invoices, ensuring correctness of invoice to the correct payor.

· Assist Customer Service/Employers/Third Party Administrators with questions concerning Occupational Medicine accounts/invoices.

· Assist Payment Posting with correct posting of payments when necessary.

· Assist Clinics when questions arise concerning Occupational Medicine visits.

· Reconcile Occupational Medicine invoices with payments from Third Party Administrators.

· Contact Employer/Payor on outstanding A.R. balances when not paid.

· Ensure that month end goals are met in a timely manner.

· Observe safety and security procedures; promote a safe and pleasant work environment.

Other Duties and Responsibilities

· Other duties and responsibilities as assigned.

· Regular predictable attendance is essential.

· Assist in handling overflow customer service calls by providing courteous and accurate resolution of customer questions and concerns.

Qualifications

High school graduate or equivalent. Proven ability to work in a team environment. Articulate communication skills and excellent customer service skills. Computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation with high level of productivity. Familiarity with ICD-9, and CPT coding, as well as experience reviewing and understanding insurance EOBs is preferred.

Physical Demands/Work Environment (optional)

Office environment. Sitting and keyboarding for extended periods of time. Frequent telephone use. High attention to detail and ability to focus. Moderate noise level.