Riverside Community Care

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Outcomes Administrative Coordinator

The Outcomes Administrative Coordinator supports program evaluation, data and outcomes tracking, quality improvement initiatives, and reporting coordination across service divisions. This role focuses on administrative coordination and operational support of quality and outcomes processes rather than leading formal data analytics, strategic quality initiatives, or project management efforts.

The Coordinator works closely with the Senior Data Analyst, Chief Behavioral Health Strategy Officer, and leadership to support reporting workflows, meeting coordination, documentation, communication efforts, and project tracking.

The Outcomes Administrative Coordinator will:

• Coordinate administrative tasks related to program evaluation, data warehouse statements of work, quality improvement, and outcomes activities across programs.
• Assist with tracking performance indicators, screening completion rates, and other quality related measures.
• Assist with gathering information for internal reports, audits, and accreditation activities.
• Support data collection, reporting processes, and spreadsheet management
• Maintain project documentation, tracking tools, and workflow records
• Coordinate meetings, trainings, and cross-department communication

Schedule: Full Time, 40 hours, Monday through Friday

Pay Rate: $31.25/hourly

Why You'll Love Riverside

We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Forbes named Riverside a best-in-state employer.

Benefits include:

• Comprehensive, high-quality health, dental, and vision insurance options
• Flexible Spending Accounts – both medical and dependent care
• Eleven paid holidays
• Separate accruals for vacation (increases with tenure), personal, and sick time
• Tax-deferred 403(b) retirement savings plan
• Employee Assistance Plan / Travel Assistance Plan
• Employee bonus for referrals resulting in hiring
• Discounts to movie theaters, sporting, and entertainment events
• Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee

Learn more about our benefits and culture:

Our Benefits

Our Culture

Hear what employees think about working for Riverside!

Required Skills

• Successful candidates must be highly organized, detail oriented, interested in behavioral health quality improvement and outcomes initiatives
• Strong interpersonal, communication, and computer skills (including Microsoft Office) required
• Previous experience in behavioral healthcare setting is preferred but not required

Required Experience

• High school diploma or equivalent required; Associate's or Bachelor’s degree preferred
• Minimum of 5 years administrative experience required

Riverside Community Care is dedicated to respect, integrity and engagement of all individuals. We are committed to building an inclusive and culturally competent organization and we value the richness of having a diverse applicant pool. As an employer committed to equal opportunity, all qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.

• Successful candidates must be highly organized, detail oriented, interested in behavioral health quality improvement and outcomes initiatives
• Strong interpersonal, communication, and computer skills (including Microsoft Office) required
• Previous experience in behavioral healthcare setting is preferred but not required