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Patient Care Coordinator

Pacific Northwest Fertility & Ivf Specialists

Patient Care Coordinator

Kenmore, WA
Full Time
Paid
  • Responsibilities

    Patient Care Coordinator Pacific Northwest Fertility & IVF Specialists - Seattle, WA Pacific Northwest Fertility & IVF Specialists, is a state-of-the-art clinic offering a wide variety of treatments ranging from basic care to the most advanced fertility technologies, as we continue to grow we are looking for an experienced Patient Care Coordinator. Patient Care Coordinators are an integral part of our team when it comes to patient care. In this position you will be the first point of contact for our patients both on the phone and when arriving at our offices so you have a vital role in helping create a warm and welcoming environment. Your positive energy, can-do attitude and near insatiable appetite for learning in this continually evolving field is exactly what we're looking for! Put our patients at ease with your compassion and professionalism as they make their journey while behind the scenes your quick thinking and multitasking abilities keep things flowing smoothly and builds camaraderie with your teammates. General Duties: * Greets and registers new patients, obtaining patient demographic, financial, insurance and clinical information and enters into the computer with great attention to detail * Works closely with the Billing Team, including collection of co-pays and preparation of fee sheets * Performs clerical duties including chart preparation, scanning and faxing * Acting liaison between physicians, clinical team and other practices to coordinate information flow including obtaining missing information to expedite patient visit * Managing multiple phone lines, scheduling appointments, taking messages, performing follow-up and reminder calls and triage * Assists fellow team members with communication issues such as setting up voicemail, headsets and other equipment questions * Check in patients for procedures Minimum Qualifications: * High School Diploma or equivalent * Ability to maintain confidentiality consistent with HIPAA regulations * Demonstrated success in detail-intensive and tech savvy work * Previous healthcare and medical terminology knowledge are essential * Minimum 1+ years reception experience in similar position preferably in Women's Health and/or OB/GYN * General knowledge of insurance including referrals and authorizations * Experienced in EMR, Microsoft Word, Outlook and Excel; SharePoint and Medical Billing Software a plus We offer a competitive salary and excellent benefits. We are also open 7 days a week and offer flexible scheduling. If interested, please use the link to upload your resume, cover letter and what days/hours you would be available to work. You may also fax everything to 206-515-0013. We look forward to hearing from you. Required experience: Job Type: Full-time 1 day ago - save job

  • Industry
    Hospital and Health Care