Job Description

We are seeking a detail-oriented and efficient Patient Account Specialist to join our healthcare organization in Chicago, United States. In this role, you will be responsible for managing patient accounts, ensuring accurate billing, and resolving financial inquiries to maintain a smooth revenue cycle.

• Process and manage patient accounts, including billing, collections, and payment posting
• Verify insurance coverage and obtain necessary pre-authorizations for medical procedures
• Analyze and resolve claim denials and rejections in a timely manner
• Communicate with patients, insurance companies, and healthcare providers to address billing inquiries and discrepancies
• Maintain accurate patient financial records and update account information in the Electronic Health Record (EHR) system
• Collaborate with other departments to ensure proper documentation and coding for billing purposes
• Generate and review financial reports to identify trends and areas for improvement
• Assist in the development and implementation of policies and procedures to enhance revenue cycle efficiency
• Ensure compliance with healthcare regulations, including HIPAA, in all financial transactions and communications

Qualifications

• 2-3 years of experience in patient accounting, medical billing, or a related healthcare finance role
• Proficiency in medical billing and coding practices
• Strong knowledge of healthcare revenue cycle management
• Experience with Electronic Health Record (EHR) systems and Microsoft Office Suite
• Excellent attention to detail and ability to manage multiple priorities efficiently
• Strong verbal and written communication skills for interacting with patients, insurance representatives, and healthcare professionals
• Problem-solving skills and ability to analyze complex financial data
• Customer service orientation with a professional and supportive demeanor
• Bachelor's degree in Healthcare Administration, Business Administration, or related field (preferred)
• Certified Revenue Cycle Representative (CRCR) or similar certification (preferred)
• Familiarity with healthcare industry regulations, particularly HIPAA
• Understanding of insurance claim processes and medical terminology

Additional Information

All your information will be kept confidential according to EEO guidelines.

La Rabida is a place unlike any other. We understand the needs of families with children dealing with the most serious or complicated of conditions. With teams of the best healthcare providers in Chicago, we give continuous, comprehensive care, education, and support, helping families face their unique obstacles head-on.

La Rabida Children’s Hospital is very proud to be an Equal Employment Opportunity Employer.