SchedulerJob Locations US-FL-TampaJob ID 2018-1955Category Customer Service/SupportType Full-Time Overview Physician Partners of America (PPOA) is a rapidly growing integrated health organization. Our current affiliates include ambulatory surgical centers, medical clinics, pharmacies and laboratories in both Texas and Florida. We are looking for Schedulers to join our Patient Experience Department. This department focuses on delivering the superior service that defines the PPOA patient experience. As such, we are looking for schedulers with engaging personalities and the willingness to go above and beyond in service. The role requires a detail-oriented professional that will be cross-trained to navigate coordinating authorizations and schedule appointments across our many providers, locations, and affiliate services. Responsibilities Schedule consultations, follow-ups, and medical procedures accurately in our Electronic Health SystemProvide patients with answers to basic questions about the companyConnect patients with the right department for more specific questionsLeave every patient feeling wowed by the level of serviceMeet and ideally exceed team goals Qualifications High School Graduate2+ years medical scheduling experiencePrior experience with HMO, PPO, Commercial, Medicare insurances is a plusExperience in phone sales HIGHLY preferredBilingual strongly preferredPPOA celebrates and supports diversity and is proud to be an Equal Opportunity Employer. PPOA performs criminal background checks and pre-employment drug screens.