Patient Access Associate 1.0 FT Days Cardiac & Pulmonary Rehab ProHealth Care 140 reviews - Waukesha, WI ProHealth Care has been the health care leader in Waukesha County and surrounding areas for the past century, providing outstanding care across a full spectrum of services. The people of ProHealth Care strive to continuously improve the health and well-being of the community by combining skill, compassion and innovation. The ProHealth family includes Waukesha Memorial Hospital, Oconomowoc Memorial Hospital, the Rehabilitation Hospital of Wisconsin, ProHealth Medical Group clinics, AngelsGrace Hospice, ProHealth Home Care & Hospice, West Wood Health & Fitness Center and Regency Senior Communities. Learn more at ProHealthCare.org Hours: 730-1600 Monday-Friday Full Time Benefits FTE: 1.00 Do you like to coordinates & schedules appointments all while working in a fast paced setting? Would others say you always demonstrates the exceptional organizational skills, the abilty to multitask, work independently and strong communication skills? Are you a team player who can easily work with others while being friendly and empathetic? Well if you are then YOU need to come work for ProHealth in our expanding Cardiac & Pulmonary Rehab! The Patient Access Associate will be responsible for accurate and timely patient registration utilizing medical systems. The Patient Access Associate will verify appropriate diagnosis and coverage criteria. This work will need to be performed according to established policies and procedures. The associate will provide exceptional customer service to physicians, patients, family members and all other medical professionals. In addition to the day to day responsibilities, this person will actively participate in quality improvement and innovative change processes as well as departmental meetings and educational offerings. The successful candidate must have demonstrated experience handling patients with efficiency and accuracy to broad customer base. Your day to day role will include: * Perform registration and basic insurance verification, ensuring collection of 7 critical data elements necessary for proper patient identification and billing. * Identify and update patient demographic information on ADT system as defined by departmental policy and procedures. * Interpret physician orders for appropriate testing or admission criteria. * Identify non-participating Insurances or Out of Networks plans; takes necessary steps to inform patients and physicians regarding options, including but not limited to canceling appointment. * Obtain Insurance Card copies or validate insurance information via electronic medical record, transfer information, or insurance eligibility tool. * Provide courteous and accurate patient and hospital information with way finding instructions for patients, families, visitors, and ancillary areas. * Assemble and disassemble patient charts or departmental documents according to department policy. * Copying and or faxing documents to ancillary areas or physician offices. Requirements: * High school diploma or GED required * At least 1 year of customer service experience is required * Computer saavy with experience navigating between multiple systems simultaneously * Knowledge of Microsoft office programs It would be great if you also have: * Experience working in a healthcare environment

• Working knowledge of hospital based information systems including insurance verification, electronic scheduling and electronic medical record ProHealth Care, one of the largest employers in Waukesha County, offers work that is challenging and rewarding. The organization is dedicated to providing the highest quality service to our patients and their families and treats each individual with respect the way they should be treated. ProHealth Care supports a Just Culture, one that encourages an open learning environment and maintaining safe systems. We have high expectations for those who join our team of nearly 5,000 employees. In return, we offer exceptional career opportunities in a dynamic, health care system where the contributions of every team member are valued. ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability. 1 day ago - save job - original job Apply On Company Site Other jobs you may like Patient Access Representative/Communicaitons... Columbus Community Hospital - Columbus, WI 9 days ago Retail Sales Manager-Shoppes at Fox River Ulta Beauty - Waukesha, WI ULTA Salon, Cosmetics & Fragrance, INC - 1 day ago Patient Access Scheduler - West Allis Busines... R1 RCM - West Allis, WI 14 days ago Patient Access Scheduler- Days- 1.0 FTE ProHealth Care - Brookfield, WI 8 hours ago * Jobs at ProHealth Care in Waukesha, WI ProHealth Care 140 reviews That cheddar-and-beer diet take a toll on your health? Might be time to turn your health over to the pros. ProHealth Care provides health... Let employers find you Thousands of employers search for candidates on Indeed Upload Your Resume