$10,000 Sign-On Bonus for offers accepted by June 30, 2024. Terms and Conditions apply

This position will fulfill the role of a triage nurse responding to patient messages and calling the patients to determine the urgency of their health issues. The triage nurse will share responsibility for managing patients in the clinic who are considered in need of more urgent care. The nurse will also assist with patient visits by performing PPD placement, PPD reading, giving injections, or other patient needs. Occasionally, the nurse will help out in the clinic by getting patients ready for the provider and/or assisting with point-of-care testing.

The Family Medicine Clinic at the Adult Outpatient Pavilion sees patients of all population ages and stages of health. Joining the Family Medicine team will also mean that you will be joining a group of caregivers who are passionate about their patients and each other.

The Nursing Triage RN job serves as a liaison between physicians, nurses, and patients via telephone or messaging. This role manages and documents patient phone calls pertaining to medical conditions and questions according to established policies and evidence based guidelines. This role demonstrates clinical knowledge and applies this knowledge to a specific patient population.

The Nursing Triage RN job assists the health care team with the prevention of illness and injury, maintenance of wellness, and provision of comfort. This role provides direction and education to patients and families. This role also accurately documents age-specific care to a patient or group of patients based on medical orders and an integrated, multidisciplinary plan of care.

Licensure, Certification, or Registration Requirements for Hire:
Current RN licensure in Virginia or eligible or compact state

Licensure, Certification, or Registration Requirements for continued employment:
Current RN licensure in Virginia Current AHA BLS HCP Certification or equivalent

Experience REQUIRED:
Minimum of three (3) years of clinical experience

Experience PREFERRED:
Academic Health Care Experience
Experience with similar patient population in an ambulatory care setting or as applicable to the area of practice
Telephone triage experience Triage skills to include familiarity/experience with client interaction on the telephone

Education/training REQUIRED:
Graduate of an accredited RN nursing program; and If not Baccalaureate prepared, enrollment in an accredited Baccalaureate Degree in Nursing program within 24 months of date of hire; and Successful completion of a Baccalaureate Degree in Nursing no later than 5 years (or 60 months) from date of hire

Education/training PREFERRED:
Completion of Baccalaureate Degree in Nursing from an accredited program
Certification in specialty area

Independent action(s) required:
Pleasant telephone voice with positive, enthusiastic and helpful demeanor.
Accurate verbal and written communication skills, including appropriate grammar and spelling Follows documented physician/licensed independent provider orders and practices within the boundaries of the regulations governing the practice of nursing in the Commonwealth of Virginia.
Practice is guided by the ANA Code of Ethics for Nursing and established national nursing practice standards.
All practice is guided by and follows the VCUHS policies and procedures and established practice guidelines.
Organizes and plans work with input from the patient/family with specific outcomes and demonstrated use of sound clinical judgment and resources.

Supervisory responsibilities (if applicable): Organizes work and delegates and supervises others (LPNs, etc.)

Additional position requirements:
Clinicians could work varying shifts, weekends and holidays.
Individual shift rotation and schedules will be established with the Nurse Manager when needed

Age Specific groups served: As appropriate based on population served.

Physical Requirements (includes use of assistance devices as appropriate):
Physical: Lifting 20-50 lbs.
Activities: Prolonged standing, Walking (distance), Climbing (steps, ladder, other), Reaching (overhead, extensive, repetitive)
Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking
Emotional: Steady pace, Able to handle multiple priorities, Frequent and intense customer interactions, Noisy environment, Able to adapt to frequent, change

EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4

We are a strong, passionate organization of more than 13,000 who take pride in caring for every person who comes through our doors. We lift each other up so we can provide the very best and safest care to those who need us most.