PFSW Company Statement:
PFS is the premier eCommerce order fulfillment provider. In short, we provide the behind-the-scenes operations for brand’s online stores. We pick, pack, and ship our clients’ products around the world – with a bunch of added flair. We personalize our packages, we help our clients’ customers with phone, email, and chat support, and we have a strong fraud team who ensure secure payment processing. Not to mention, a technology system that facilitates making orders, returns, and everything in-between.
Company Vision:
- We will engage with our clients as a strategic partner.
- We will provide a premier commerce order fulfillment solution.
- We will be world-class at every service we offer.
DC- TEAM LEAD (Outbound)
The Team Lead is responsible for leading the work of the staff and participates in daily work activities while ensuring the production of the team. Communicate expectations and goals daily to team to meet PFSweb’s performance standards.
Responsibilities:
- Maintain current plans, procedures, programs, and strategies to enhance performance, accuracy levels and interdepartmental perceptions
- Ensure maximum utilization of manpower and equipment
- Responsible for overseeing replenishment, DRP, picking, packing, shipping, and international shipments
- Respond to issues via email or phone in a timely manner
- Maintain safety, housekeeping, and maintenance standards
- Interact with other departments to help make team successful
- Push productivity while simultaneously controlling costs
- Provide guidance in the absent of Supervisor
- Perform other general warehouse duties as assigned
Qualifications:
- High school diploma or equivalent, required
- College degree Preferred but no required
- 1+ years of experience working within a Distribution Center environment, Required (preferably in Returns)
- 3+ years in a Leadership capacity within a Distribution Center environment
- Forklift certified, Required
- Bilingual (English/Spanish), a plus
- Ability to work a flexible schedule, required
- Experience operating RF scanners, required
- Workforce Planning experience required
- Deliver resolution to issues and promote process improvement
Working Conditions, Mental and Physical Demands
- Ability read labels, RF scanners and maneuver throughout facility without assistance
- Ability to understand verbal and written instructions
- Ability to walk or stand for extended periods of time
- Ability to lift up to 50 pounds without assistance
- Ability to push or pull carts of up to 100 pounds without assistance
- Ability to climb stairs without assistance
- Ability to bend, stoop, kneel and grasp products
- Must be able to work on a variety of warehouse floors up to 100 feet in height
- Must be about to work in a warehouse environment with a noise level up to 85dBA
Pre-employment background screening will be conducted.
PFSweb Inc. is an EEO/AA - M/F/Disability/Protected Veteran Status employer.
Required Skills
Required Experience