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Family Support Partner

San Diego Youth Services

Family Support Partner

San Diego, CA
Full Time
  • Responsibilities

    Job Description

    SDYS Job Announcement:


    BridgeWays Outpatient Clinic - College Area

    San Diego Youth Services provides vital services to more than 28,000 youth every year at 100+ community and school locations. We provide safe places to live and long-term solutions through shelter, foster homes, community centers and housing. Through prevention, early intervention and treatment, we also help youth before they need higher levels of care or become homeless.

    Join us in building futures.


    • Comprehensive health insurance coverage
    • Dental/Vision/Life Insurance
    • Employee wellness program
    • Generous PTO plan
    • Retirement Plan
    • Diverse and inclusive work environment

    STATUS: Full-time; $36,000/year

    RESPONSIBILITIES: Accountable to the Program Manager to provide comprehensive trauma-informed family support services as part of the BridgeWays Clinic, including, but not limited to, working in collaboration with other community partners and agencies providing services to caregivers of youth who are at risk of becoming involved or are currently involved in the juvenile justice system. Family Support Partner is responsible for providing intake assessments, creating a service plan in partnership with the family (parent and/or caregiver), being an advocate and accompanying caregiver to various meetings, including court and legal proceeding, facilitating appropriate referrals.


    • The development, implementation, and evaluation of an integrated treatment approach for youth with co-occurring psychiatric and substance disorders and quality trauma informed youth programs that adhere to and uphold the rigorous standards of San Diego Youth Services as mandated by its mission, purpose, guiding principles and standards of quality

    • Acquire knowledge of the role and responsibility of the SDYS Board of Director and stay current

    • Assist in updating agency policies and procedures. Carry agency big picture and stay current on agency activities

    • Participate in collaboration, program and agency staff meetings, planning functions and trainings.

    • Attend required meetings including, but not limited to supervision, staff meetings and trainings

    • Maintain service documentation, data collection and contract compliance of records as required in a timely manner.

    • Maintain accurate and timely records for each family member including intake work, progress notes, statistics, treatment plans, termination summaries and discharge plans. And participate in file reviews.

    • Meet assigned scope of service for program per funding requirements

    • Develop and maintain linkages with community referral sources

    • Conduct outreach to prospective service partners and families in the community; follow-up on referrals to BridgeWays, to engage family in services. Triage with Program Clinician for needed services

    • Provide support services that include accompanying family to meetings/appointments; provide advocacy and referrals as applicable.

    • Provide crisis intervention and transportation as well as other services to assist family in linkages to appropriate referrals

    • Assist in maintaining and development of group curriculum and facilitate groups

    • Provide outreach, including trainings, to increase community awareness and program referrals to BridgeWays Clinic

    • Work well under pressure, meeting multiple and sometimes competing deadlines

    • Demonstrate cooperative behavior with colleagues and supervisors, and positively contribute to the culture of the environment.

    • Maintain confidentiality and privacy standards of service-partners health protected information, as well as other applicable information and material in accordance to agency and center policies, and applicable regulations and laws including HIPAA.

    • Participate in implementing agency's resource development plan as appropriate.

    • Welcome and support volunteers in the organization and assist them in accomplishing their services whenever applicable.

    • Help maintain warm, welcoming office grounds and facilities.


    QUALIFICATIONS: Must have direct experience as a consumer or care-giver of a consumer of children’s mental health services, the juvenile justice system, or Special Education. Must have a Bachelor’s degree or four years of supervised experience with children and adolescents including the documentation of services following a standard protocol. Experience in crisis intervention, group facilitation, documentation, and case management preferred. Must possess excellent oral and written skills; work well autonomously and with multi-disciplinary team. Able to work in a diverse setting with people of all backgrounds, culture, and sexual orientation. Familiarity with all areas in the San Diego County area. Must be willing to develop or possess working knowledge of trauma-informed care and dual diagnosis treatment; experience working in trauma-informed and dual diagnosis programs preferred. Familiarity with probation and social service systems. Willingness to develop or possess working knowledge of trauma-informed care. Must be computer literate in Microsoft Outlooks, Word and Excel. Available to work evenings and weekends. Good driving record and willing to use own, properly insured vehicle for the job. Able to obtain CPR/First-Aid Certificate. Willing to go through clearance process including TB and drug testing. (Hire is pending the results of appropriate clearances). Must be able to work with and represent a culturally and ethnically diverse community. Must be able to work efficiently remotely; be able to follow all the guidelines provided by the agency, government and health authorities to maintain safety and health when the job requires physical presence and/or contact with others during the COVID-19 pandemic

    PHYSICAL REQUIREMENTS: Must have ability to bend at the waist, kneel or crouch to assist students. Must have ability to hear and speak to exchange information and make presentations. Must have ability to lift and carry 20 pounds--lifting books, materials and equipment to execute lessons and presentations. Seeing to read, prepare and review a variety of activities and to monitor youth activities. Sitting or standing for extended periods of time. Walking extended lengths to move around sites. Potential exposure to physical injury from aggressive behavior.


    SDYS is committed to creating a diverse work environment and is proud to be an equal opportunity employer. Auxiliary aids and services are available upon request to individuals with disabilities. In compliance with the Immigration and Nationality Act as amended, all new employees must verify their eligibility to work in the United States.

    JOB OPENED: 11/9/2020

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  • Industry
    Hospital and Health Care