At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Sales Enablement

Job Sub Function:

Contract Administration and Management

Job Category:

Business Enablement/Support

All Job Posting Locations:

Raritan, New Jersey, United States of America

Job Description:

Johnson & Johnson is recruiting for a Senior Analyst, Enterprise Operations (EO), Channel Partners & Contract Operations (CP&CO) to support our U.S. Region Enterprise Contract Management (ECM) team located in Raritan, NJ.

Are you interested in joining a diverse team delivering outstanding results to our customers? Apply now for this exciting opportunity!

ECM is an organization under Johnson & Johnson Health Care Systems Inc. which serves as the Center of Excellence that delivers outstanding solutions for Commercial Healthcare, Government & Regulatory, Systems, Processes and Training, and Risk Mitigation & Governance.

The Contract Operations (CO) team is responsible supporting agreements with Distributors, Consolidated Service Centers (CSCs), Certified Kit Assemblers (CKAs), Group Purchasing Organizations (GPOs) and various other commercial agreements for MedTech and Innovative Medicine sectors in partnership with Strategic Customer Groups (SCGs) and Supply Chain Customer Solutions.

The Senior Analyst will provide offer development support to the Sr. Manager/Manager and perform all contract operation functions as it relates to account analysis, contract tracking, developing system templates, system maintenance, and providing load direction. They will also provide support to operating company channel management, account management, and field personnel, as needed.

Key Responsibilities:

• Support the offer development process through contract execution; draft amendments and notices for existing agreements.
• Partner across all ECM contracting functions to ensure agreements can be administered efficiently and effectively post execution.
• Develop partnerships with Johnson & Johnson Operating Company partners, Distributors, and CSCs to resolve contract operations issues efficiently and compliantly.
• Lead contract operation issues and know when to engage senior management to provide support.
• Participate in system assessments and the design, development, and implementation Contract Operations process improvements.
• Proactively find opportunities to drive and implement process improvements that will positively impact internal efficiencies or improve the customer experience.
• Provide direction and educate team members on system capabilities and processes to ensure the team’s successful implementation of contracts.
• Ensure EC Activity tracker is accurately updated and maintained for metrics.
• Develop and maintain SOPs and Work Instructions, as needed.
• Adhere to the document retention process and ensure contract documents are uploaded to the records management system (HPE), as required.
• Lead/Support ad hoc projects, as needed.
• Stay current with knowledge of healthcare laws and regulations related to commercial contract compliance.

Qualifications

Education:

• University/Bachelor’s degree or equivalent is required.
• Advanced degree or certification is preferred.

Experience and Skills:

Required:

• Minimum of four (4) years of related work experience.
• Experience with contract manage and operation functions.
• Experience with data analytics, contract analytics, and communicating to leadership.
• Advanced proficiency with MS Excel, including Pivot Tables and VLOOKUPS.
• Strong verbal and written communication skills with attention to detail.
• Strong analytical and problem-solving skills.
• Customer focused with the ability to establish mutually beneficial objectives.

Preferred:

• Understanding of contracting systems (e.g. ICS, MDM, etc.).
• Knowledge of the healthcare contracting process, specifically related to distribution.
• Ability to challenge the status quo while offering solutions.
• Ability to communicate business opportunities and/or challenges clearly to expedite the resolution of any issues.
• Ability to prioritize workload to address urgent issues.
• Team oriented with ability to succeed in a matrixed environment.
• Assumes personal ownership and accountability for business results.

Other:

• Requires up to 10% domestic travel.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please contact us via https://www.jnj.com/contact-us/careers or contact AskGS to be directed to your accommodation resource.

#LI-Hybrid

The anticipated base pay range for this position is :

$77,000-$124,200

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits: Vacation –120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year Holiday pay, including Floating Holidays –13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member Caregiver Leave – 10 days Volunteer Leave – 4 days Military Spouse Time-Off – 80 hours Additional information can be found through the link below. https://www.careers.jnj.com/employee-benefits Co-Ops and Intern Positions: Co-Ops/Interns are eligible to participate in Company sponsored employee medical benefits in accordance with the terms of the plan. Co-Ops and Interns are eligible for the following sick time benefits: up to 40 hours per calendar year; for employees who reside in the State of Washington, up to 56 hours per calendar year Co-Ops and Interns are eligible to participate in the Company’s consolidated retirement plan (pension) Positions Represented by CBA: This position is eligible for benefits to include medical, dental, vision and time off, as well as any others as provided for in the applicable Collective Bargaining Agreement. The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.

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