At Johnson & Johnson, we use technology and the power of teamwork to discover new ways to prevent and overcome the world’s the most significant healthcare challenges. Our Corporate, Consumer Health, Medical Devices, and Pharmaceutical teams leverage data, real-world insights, and creative minds to make life-changing healthcare products and medicines. We're disrupting outdated healthcare ecosystems and infusing them with transformative ideas to help people thrive throughout every stage of their lives. With a reach of more than a billion people every day, there’s no limit to the impact you can make here. Are you ready to reimagine healthcare?

Here, your career breakthroughs will change the future of health, in all the best ways. And you’ll change, too. You’ll be inspired, and you’ll inspire people across the world to change how they care for themselves and those they love. Amplify your impact. Join us!

Johnson & Johnson is recruiting for a Senior Inbound Outbound Operations Analyst, located in Skillman, NJ.

Johnson & Johnson Health Care Systems Inc. (JJHCS) provides contracting, supply chain, business services, and strategic solutions to customers and commercial intermediaries of U.S.-based Johnson & Johnson companies, including hospital systems, health plans, distributors, wholesalers, purchasing organizations, government payer programs, and government healthcare institutions in the U.S. JJHCS also engages with customers to provide streamlined supply chain services for our products that seamlessly integrate with customer operations, address shared evolving market challenges to value-based care, and develop innovative solutions that improve patient care and access.

Johnson & Johnson Deliver Group is part of Johnson & Johnson’s global Supply Chain organization supporting operations across all of the Johnson & Johnson Family of Companies. Deliver strives to deliver an exceptional customer experience through leading critical customer-facing-functions such as customer service, distribution and transportation. In addition, Deliver oversees critical business enablers, including how we gather and manage supply chain master data, safe and secure supply chain practices, product identification standards, and market/channel access capabilities. It supports all three sectors of Johnson & Johnson: Medical Devices (including Vision), Pharmaceutical, and Consumer Products. Located in every region of the world where Johnson & Johnson operates, Deliver is a critical component of our supply chain, working collaboratively to ensure that quality, safety and the experience of our customers is our top priority.

This role within the Regional Deliver Operations team (RDO – Distribution) will be directly responsible for ensuring the timely turn-around of inbounds when issues arise and partnering with Supply Chain Planning and MAKE personnel to identify and remove obstacles. This individual will partner cross-functionally to ensure timely and efficient flow of materials into the Distribution Centers (DC’s) by performing inventory transactions in SAP. This role will drive improvements to the inbound Perfect Receipt metric and will support outbound process.

KEY RESPONSIBILITIES:

• Base Business - Resolve ASN holds, ASN iDOC or CMT errors in SAP. Act as single point of contact between Supply Chain & Distribution Centers for assigned vendors for resolving issues when needed; collaborate with vendors, contractors, planners, IT, DC’s, finance, and/or trade customization. Support outbound process as needed, including forecasting, delivery due list management, closure calendar management, etc. Participate in daily Control Tower forum.

• Project/Process - Lead and when appropriate, participate in projects associated with improving the shipping and receiving processes from our vendors to our DC’s. Understand the shipping and inbound process as SAP SME to identify process and cost improvements and, when approved, manage the overall project. Identify process improvements and lead the projects to implement these improvements. Manage SAP inbound scenario testing for projects.

• Supervision – Supervise departmental co-op. Fulfill all essential duties of a supervisor to include 1:1’s, coaching, feedback, challenging assignments and a meaningful co-op experience.

• Frequent interaction with 3PL/J&J distribution community, franchise supply chain partners, both internal and external manufacturing as well as QA and IT.

QUALIFICATIONS

Required:

• A minimum of a BA/BS degree required

• A minimum of 4 years of related experience required

• Proficiency with Microsoft office, specifically excel and PowerPoint 

• Strong analytical background 

• Being driven by innovation, process improvements and working in a team environment, while demonstrating leadership 

• Ability to manage timelines and complexity 

• Collaboration and interdependent partnering skills 

• Strong written and verbal communication skills and ability to interact with all levels of the organization

Preferred:

• Direct supply chain experience or support of supply chain functions 

• Operations knowledge of sap order-to-cash tools (ECC, APO, BW) and warehouse management systems

Other:

• Approximately 10% travel to the distribution centers and vendors supported.

At Johnson & Johnson, we’re on a mission to change the trajectory of health for humanity. That starts by creating the world’s healthiest workforce. Through cutting-edge programs and policies, we empower the physical, mental, emotional and financial health of our employees and the ones they love. As such, candidates offered employment must show proof of covid-19 vaccination or secure an approved accommodation prior to the commencement of employment to support the well-being of our employees, their families and the communities in which we live and work.

Johnson & Johnson is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com (http://www.careers.jnj.com).

PRIMARY LOCATION

United States-New Jersey-Skillman-199 Grandview Road

ORGANIZATION

Johnson & Johnson Health Care Systems Inc. (6077)

JOB FUNCTION

Operations

REQUISITION ID

2206030410W

Push the boundaries of science to transform health—and your career.

Join us and advance life-changing treatments for people who need them most. At Johnson & Johnson, our focus is on improving global health equity and developing MedTech and pharmaceutical innovations that impact the future of health. Using AI and robotics to transform surgery or helping data scientists and clinicians formulate new ways to diagnose and treat disease, this work may sound like sci-fi, but it’s all science, all real, and could be your career. Whatever your background, skills, or career goals, there’s a place for you to help solve some of the world’s most pressing health challenges with us.

Accelerate your career while changing the world.

Each of our broadly-based family of companies offers an inclusive and empowering culture and employee benefits (like paid time off to volunteer, transgender-inclusive and same-sex partner health insurance coverage, and more) designed to help you live your best life, however you define it. And our best-in-class learning and development approaches, mentorship, and access to innovators across the world will help you grow your skills and reach your career goals. Because when you're at your best, nothing stands between you and your next breakthrough.