Care Advisor Seniorlink 43 reviews - Quincy, MA Position Summary: We have an opening for a Care Advisor, a critical role that fields incoming phone calls from potential consumers, family members and healthcare professionals inquiring about our services and eligibility requirements. This is an exciting opportunity for someone with social work or other clinical experience who wants to be part of a team that provides home care to seniors and people with developmental disabilities. Qualified candidates will have two or more years of experience in a related healthcare position. What You Will Do: You will be the voice of Caregiver Homes and will be the first point of contact for many people inquiring about our services and eligibility requirements. You can ensure that peoples first impression of CGH is an outstanding one. You will help determine if consumers and caregivers meet financial and clinical eligibility requirements. You will also ensure that live-in caregivers (family and non-family) are fully screened and credentialed and able to support the consumer. You will inform and educate consumers, caregivers, and professionals about Caregiver Homes and available services and support. What You Will Bring: Bachelors degree preferred; equivalent elder care or human services experience considered 2+ years of experience with human services or industry Customer service experience Proficiency with Outlook, Word and database systems Ability to speak, read and write fluently in both English and Spanish preferred. About Us: SOLUTIONS THAT BLEND HUMAN TOUCH WITH TECHNOLOGY At Seniorlink, weve spent nearly twenty years helping risk-bearing entities deliver high-quality, person-centered care more efficiently with solutions that range from our intensive in-home care model, Caregiver Homes to our advanced care collaboration platform, Vela. Our success lies in streamlining how interdisciplinary care teams coordinate and provide care, with care collaboration solutions that foster greater engagement among family caregivers and patients, and better outcomes for patients and providers. To learn more about Seniorlink, click here. Seniorlink is an Equal Opportunity Employer. 1 day ago - save job - original job Apply On Company Site * Care Advisor jobs in Quincy, MA * Jobs at Seniorlink in Quincy, MA * Care Advisor salaries in Quincy, MA Seniorlink Seniorlink 43 reviews For over 15 years, Seniorlink has pioneered solutions for caregivers across the nation, helping them provide their loved ones with the... Let employers find you Thousands of employers search for candidates on Indeed Upload Your Resume