GENERAL SUMMARY

Patrols assigned areas to detect and deter crime and other potential harm to employees, visitors, staff and Institute property.  Provides information and assistance to employees, visitors and staff.  Write detailed incident reports as required.

Consistently demonstrates support of the SRAlab statement of Mission and Philosophy by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute.

PRINCIPAL RESPONSIBILITIES

1. Patrols assigned areas, searching for fire or other safety hazards, presence of unauthorized persons or other potential sources of crime or harm to persons or property.
2. Maintains secure facilities, ensuring entrances are locked as required, controlling authorized access to rooms and offices, removing loiterers and unruly persons and so forth.
3. Responds according to procedures to burglar, robbery and fire alarms, disturbances, suspicious persons, accidents, various public service calls and other miscellaneous incidents.
4. Intervenes as necessary to confront and restrain hostile and abusive persons in a manner necessary to reduce risk of personal injury or disruption of Institute operations.
5. Conducts preliminary investigation on complaints, incidents and accidents.  Prepares written reports on activities and investigations.

OTHER RESPONSIBILITIES

1. Assists patients, visitors and staff by providing directions and general information, helping them from/to/into/out of vehicles/wheelchairs/ carts/etc. and giving assistance to stalled vehicles, unlocking vehicles and so forth.
2. Assists and escorts patients, visitors and employees to parking areas, anywhere within McGaw Medical Center Complex; escorts medical staff transferring patients to NMH.
3. Is assigned as needed to traffic control, which requires vehicle parking on the east and west sides of the Institute.
4. Performs routine safety cleaning/maintenance and, using RICIS, utilization scheduling for Institute vehicles.
5. Monitors patient day and overnight passes on RICIS.
6. Transports patients, prescriptions, blood gases, patient stats, doctors’ orders, etc, as needed.
7. Transfers RICIS tapes off-site daily.
8. Ensures wheelchair availability for outpatients and visitors.
9. Secures and releases patient valuables.

REPORTING RELATIONSHIPS

Reports to Security Supervisor.

KNOWLEDGE, SKILLS & ABILITIES REQUIRED

1. Must be able to read and write to conduct investigations and complete reports and must be able to deal effectively with people at a level generally acquired through completion of a high school diploma.
2. Knowledge of security procedures, investigation techniques and reporting and public safety rules and codes at a level generally acquired through one to two years related experience or equivalent education and training in law enforcement.  Three to six months orientation to acquire necessary familiarity with McGaw Medical center/Institute locations, policies and procedures.  Valid driver’s license and good driving record is required.
3. Must have interpersonal skills necessary to provide courteous assistance to employees, visitors, and staff and to confront and control potentially hostile persons.
4. Must be capable of providing effective assistance in restraining abusive or hostile persons.  On occasion work requires transfers of patients from vehicle to wheelchairs.
5. Analytical ability to successfully complete training for RICIS, Q-Straints and proper body mechanics for transferring patients into and out of vehicles.

WORKING CONDITIONS

1. Depending on area assigned, may be exposed to all weather conditions.
2. Occasional risks to personal safety when confronting and restraining individuals.

_ SRAlab is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law_

Required Skills Required Experience