Nutrition Guest Representative -Req. Number:59111 -Facility:South Shore Hospital -Address: 55 Fogg Road, South Weymouth, MA -Department:Nutrition & Food Patients -Status:Per Diem -Schedule:4-7:30, 7-3:30, 11-7:30 weekdays, weekends, holidays -Shift:Evening Job Summary: Under the direction of the Supervisor/Manager, duties include all activities for creating a positive patient experience with nutrition services. Obtains patient's menus; reviews choices with patients to ensure understanding and compliance to diet order. Responsible for delivery of meals: performs customer satisfaction rounds with patients after meal service and collects trays. Oversees nourishment kitchen stocking, rotating and sanitation. All guest rep services are performed in compliance with proper food handling techniques, infection control policies, and safety guidelines of the hospital and all regulatory agencies. Enhances the South Shore Hospital experience for patients, their families and visitors by providing appropriate hospitality and food services in a manner that reflects well on the hospital's reputation and image. Contributes to departmental patient satisfaction goals for excellence in all patient interactions. Works well with peers, contributes to a pleasant, professional, safe clean work environment. Qualifications: equivalent to high school diploma or relevant experience. Must be able to read, write and communicate routine information in English and perform simple arithmetic functions; scholastic achievement equal to high school or equivalent. Proficient in use of computers as needed for automated dietary systems.Up to four (4) months of training expected to become proficient Excellent customer services skills required. Minimum of 6 months experience in food service