Reliability Analyst ALSAC/St. Jude Children's Research Hospital 96 reviews - Memphis, TN $47,000 - $67,900 a year Reliability Analyst is responsible for system monitoring and reporting activities related to the enterprise computing systems. Responsibilities include, but are not limited to: configuring monitoring tools, monitor performance of key hosts and services, assisting in actions to resolve issues and writing scripts for process automation. Maintain documentation for monitoring system software and hardware. Work with Reliability Specialist and Reliability Engineer(s) to increase skill sets. * Knowledge - Ability to understand requirements from business users. Solid understanding of basic software and hardware concepts. * Ability to effectively and concisely communicate with the business through verbal, written and face-to-face communication. * Competent in the use of Word, Excel, Visio and other tools that would be used for documentation purposes. * Proven ability to work well individually and within the team environment; sharing decision-making with teammates as appropriate. * Proven strong meeting facilitation skills. Ability to develop relationships with the user community and IT personnel, exercising strong interpersonal skills.