STAMFORD HEALTH is seeking an energetic and teamwork focused candidate to join our team as a CENTRAL SCHEDULING REPRESENTATIVE in the department of RADIOLOGY ADMINISTRATION.  This is a PER DIEM, MONDAY-FRIDAY, 10AM TO 6PM WITH ROTATING SATURDAYS 8AM-12PM.  DEPENDING ON THE PERFORMANCE OF THE SELECTED INDIVIDUAL AND SCHEDULE FLEXIBILITY, THIS OPPORTUNITY CAN TURN INTO A PART TIME OR FULL TIME POSITION.  THIS POSITION IS LOCATED AT OUR 1351 WASHINGTON BLVD LOCATION. 

The primary functions of this position is to schedule all outpatient Radiology/Imaging examinations using the Computerized Radiology Information System Scheduling Module. Respond appropriately to all telephone inquires, from patients, physicians offices, and outside facilities in a courteous and professional manner. Collect and process accurate patient demographics, and clinical information pertinent to the requested exam as per the Radiology Administration Department policies and procedures.

Apply today for this tremendous opportunity to join an organization focused on providing excellent patient care.

Required Skills

• Ensures and promotes high quality customer service at all times while demonstrating professional work behavior and following organizational service standards and success factors.

• Schedules all types of radiology procedures; ensures accuracy and capture of all required information.

• Requests and verifies all required information and ensures accurate entry into system.

• Communicates appropriate preparatory information associated with procedure to patient and physician’s office.

• Actively participates in departmental improvement efforts and assigned tasks (e.g., routine audits) as necessary.

• Knowledgeable of all department processes and workflows (e.g., script management, voice mail, etc.).

• Maintains proficiency with scheduling applications (Meditech) and other IT programs (e.g., HPF, EMR, ITS, etc.)

• Attends scheduled staff meetings, in-service education as required.

Required Experience

• H.S. Diploma or equivalent required. Associates degree preferred.
• Prior Radiology examination scheduling experience strongly preferred.
• Three years of job related experience preferred.
• Strong medical terminology, knowledge of window based applications, excellent interpersonal and customer service skills.
• Excellent communication and spelling skills. Ability to effectively address multiple phone lines simultaneously.
• Strong organizational and communication skills, both oral and written required.
• Ability to maintain a professional presence in a very busy environment.

"MHOSP"

• Ensures and promotes high quality customer service at all times while demonstrating professional work behavior and following organizational service standards and success factors.

• Schedules all types of radiology procedures; ensures accuracy and capture of all required information.

• Requests and verifies all required information and ensures accurate entry into system.

• Communicates appropriate preparatory information associated with procedure to patient and physician’s office.

• Actively participates in departmental improvement efforts and assigned tasks (e.g., routine audits) as necessary.

• Knowledgeable of all department processes and workflows (e.g., script management, voice mail, etc.).

• Maintains proficiency with scheduling applications (Meditech) and other IT programs (e.g., HPF, EMR, ITS, etc.)

• Attends scheduled staff meetings, in-service education as required.