Turn on the news on any night of the week and you're likely to hear about the changes that are sweeping through our health care system. It's dramatic. It's positive. And it's being led by companies like UNITEDHEALTH GROUP. Now, you can take advantage of some of the best training and tools in the world to help serve our existing and new customers.
As a STOREFRONT CUSTOMER SERVICE ADVOCATE, you'll compassionately deliver an exceptional experience to members at our office in one of our partner pharmacy retail store locations. You'll provide support to your team members by serving as a resource or subject matter expert. Both of these are opportunities for you to identify and exceed our customer expectations by committing to and building strong relationships internally and externally. At the end, you'll know you performed with integrity and delivered the best customer service experience making all your customers and team members feel better because they talked to you.
This position is full - time (40 hours / week) with our site Hours of Operation from 8:00 AM to 8:00 PM Monday - Saturday. We do require our employees to be flexible enough to work any shift, any day of the week during those hours.
THIS ROLE WILL BE LOCATED APPROXIMATELY 50% OF THE TIME AT OUR STOREFRONT AND 50% WORKING AT HOME. FLEXIBILITY TO WORK AT EITHER LOCATION ACCORDING TO BUSINESS NEEDS IS REQUIRED. EMPLOYEES MUST MEET THE WORK AT HOME / TELECOMMUTE REQUIREMENTS TO BE ELIGIBLE FOR THIS ROLE.
PRIMARY RESPONSIBILITIES:
All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
REQUIRED QUALIFICATIONS:
WORK AT HOME / TELECOMMUTE REQUIREMENTS:
PREFERRED QUALIFICATIONS:
SOFT SKILLS:
CAREERS WITH UNITEDHEALTHCARE. Let's talk about opportunity. Start with a Fortune 6 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do YOUR LIFE'S BEST WORK.
DIVERSITY CREATES A HEALTHIER ATMOSPHERE: UNITEDHEALTH GROUP IS AN EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER AND ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, AGE, NATIONAL ORIGIN, PROTECTED VETERAN STATUS, DISABILITY STATUS, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, MARITAL STATUS, GENETIC INFORMATION, OR ANY OTHER CHARACTERISTIC PROTECTED BY LAW. UNITEDHEALTH GROUP IS A DRUG-FREE WORKPLACE. CANDIDATES ARE REQUIRED TO PASS A DRUG TEST BEFORE BEGINNING EMPLOYMENT.
A Fortune 6 company, we're focused on helping people live healthier lives while making the health system work better for everyone. Here, we seek to empower people with the information, guidance and tools to make personal health choices. We work harder and we aim higher. We expect more from ourselves and each other. And, at the end of the day, we’re doing a lot of good for more than 142 million people worldwide.