Job Description

Provides technical leadership and is responsible for establishing the direction for maintenance, standards, life-cycle management, design, and implementation approaches for the company’s servers and/or related infrastructure. Creates, evaluates, and implements plans and design proposals for high-impact IT solutions and their use involving leading-edge technologies and methods considering key factors such as their long-term effectiveness (service delivery and cost), practicality, technical limitations, criticality, and coordinates with Headquarters. Leads or contributes to designs applied to all aspects of servers and/or related infrastructure prototypes and eventual implementation. Performs work of high complexity and derives logical processes based on technical platforms. Engages in performance/integration testing, problem analysis, and business and technical analysis.

Essential Functions

Technical Leadership (75%)
• Perform Windows, and Microsoft Exchange System Administration
• Perform Windows Server Environment System Monitoring
• Manage assigned tasks and quickly respond to and process Windows helpdesk tickets using ITSM in a timely and reliable manner • Support Help Desk personnel and Administrators as required, building desktop pc and laptop OS images

• Monitor/Resolve Windows server performance, health and security issues
• Develop/test and analyze new technical solutions to problems
• Install, maintain, and configure Windows Servers, Active Directory, MS Exchange email, File & Print servers

• Perform backup and restores of Exchange and SQL databases and all Windows servers

• Detect, diagnose and troubleshoot server malfunctions • Provide all aspects of user account management
• Maintain current inventory of all Windows assets, purchase history and warranty data Project Management (25%)
• Manage a large portfolio of projects, tasks, issues and systems
• Manage projects from initial requirement stage on through completion stage, ensuring appropriate documentation and completion
• Conduct/Lead formal project meetings with team, other departments, and customers

Qualifications

• Bachelor’s degree in information technology majors preferred
• At least 7 years of experience as primary administrator for Windows, VMware, and Exchange Servers
• Ability to think logically and analyze issues and implement appropriate solutions.
• Ability to follow written and verbal instructions.
• Ability to plan, organize, and coordinate work assignments.
• Ability to complete projects on time.
• Ability to work well in a team environment.
• Ability to interact positively with internal and external customers.

Certifications (Required/Preferred)

• MCSE - Core Infrastructure Certification preferred
• Microsoft Exchange Server Certification preferred

Additional Information

All your information will be kept confidential according to EEO guidelines.