Job Description

Part Time Evenings 2:30p-11:00p & Every Other Weekend

General Summary:

Serves as Telephone Assistant in the Telecommunications Department and as such is responsible for providing direct customer service to physicians and BWMC in-patient and out-patients with knowledge of practices used in the operation of the telephone switchboard. Employees in this classification may be assigned to day, evening, night or rotating shifts, which include weekends, and holidays. Employee may be subject to call-in.

Mission

The mission of Baltimore Washington Medical Center is to provide the highest quality healthcare services to the communities we serve.

Reporting Relationships

This position reports directly to the Supervisor of Telecommunications.

Qualifications

This position is required to type at least 35 wpm and have strong oral communication skills.

Education/Training

• Minimum: High school degree or equivalent

Abilities

• Knowledge of correct business English skills is essential.
• Needs strong organizational skills and the ability to work without extensive supervision

Additional Information

All your information will be kept confidential according to EEO guidelines.

Compensation

• Pay Range: $17.37-$22.92
• Other Compensation (if applicable): Shift Differentials
• Review the 2024-2025 UMMS Benefits Guide