GENERAL SUMMARY

The Language Interpreter is responsible for providing interpretation services to patients, family members throughout the SRAlab System of Care. Travel to various locations required. Knowledge and ability to interpret Mandarin a plus.

The Language Interpreter will consistently demonstrate support of the SRAlab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute.

The Language Interpreter will demonstrate SRAlab Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and SRAlab Values (Hope, Compassion, Discovery, Collaboration, & Commitment to Excellence) while fulfilling job duties.

PRINCIPAL RESPONSIBILITIES

 THE LANGUAGE INTERPRETER WILL:

1. Provide interpretation for patients, caregivers throughout the SRAlab System of Care to ensure patients receive full benefit of treatment.
2. Translate clinical and procedural documents by providing an oral translation into the language of the patient.
3. Work independently to assess the level of patient language translation needs.
4. Assist employees in understanding cultural differences and how language barriers may impact patient care.
5. Perform all other duties that may be assigned in the best interest of SRAlab.

REPORTING RELATIONSHIPS

1. Reports directly to Coordinator, Interpreter Services

KNOWLEDGE, SKILLS & ABILITIES REQUIRED

1. Successful completion of a formal program in medical interpreting and translation.
2. Progressive experience in medical translation and interpretation including working with diverse organizations, multi-cultural environments.
3. Demonstrated accurate ability to interpret verbal and transcribe written medical and rehabilitative information in both the foreign language as well as English language.
4. Demonstrated knowledge and understanding or cultural differences that exist within cultures.
5. Adherence to code of ethics and confidentiality.
6. Demonstrated strong interpersonal skills, decision-making ability to manage caseload and time; ability to maintain professionalism and intervene when necessary; ability to prioritize work schedule.
7. Ability to manage caseload and time, able to travel between patient care areas and off-site facilities.
8. Ability to sustain a busy and flexible work schedule.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

SRAlab is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

#LI-RA1

Required Skills Required Experience

WHAT WE ARE LOOKING FOR

• Organizational skills
• Spoken and written fluency in Spanish and English (must)
• Good communication skills
• Self-confidence with ability to drive professional opinion in a constructive way
• Previous experience in automotive industry

WHAT IS THE EXPERIENCE YOU NEED TO HAVE FOR THE JOB

• 3 years of experience in a similar Quality position
• Bachelor’s Degree
• Part approvals, interpretation of drawings, standards and specifications experience
• Receipt inspection. Knowledge of customer to drive (G.M., FORD, VW, etc.)
• Customer service, audits under the IATF 16949 System, corrective actions, problem solving techniques, 8d's, 5 Why's, Manufacturing processes, assembly, painting (desirable), Core tools, APQP, customer specific requirements. Negotiation tools

WHAT WE OFFER

• We value diverse talents and their collective power to fuel our success
• Together we bring exceptional new products to life and provide customers extraordinary service.
• Competitive salary (MXN monthly basis) + additional benefits

NEXT STEPS

The team is ready to act immediately on those candidates who are the best fit for the role. You’ll first hear from someone in Talent Acquisition to schedule a phone screen, and then the next step will be a personal interview with our Hiring Manager.  We pride ourselves on moving through processes quickly, and you can be sure of transparency and prompt communication throughout.