ABOUT SHIRLEY RYAN ABILITYLAB

Shirley Ryan AbilityLab is the global leader in physical medicine and rehabilitation for adults and children with the most severe, complex conditions. By joining our team, you will be part of our life-changing Mission and Vision. You’ll work in a truly inclusive environment where diversity and equity are championed through words and actions. You’ll contribute to an innovative culture that is second to none, one that embraces curiosity, discovery and compassion. You’ll play a role in something that’s never been done before as we integrate science and clinical care to help patients achieve better, faster outcomes — as we Advance Human Ability, together.

If you are seeking career advancement, continuing education and research opportunities coupled with a diverse and welcoming workplace, competitive compensation and generous employment benefits, please consider the following opportunity, or visit our careers page to explore additional openings.

GENERAL SUMMARY

The Clinical Applications Analyst II is responsible for providing support for applications that are clinically focused as well as serving as the liaison between IS, the clinical departments and the physicians.   Responsible for formatting, designing, and building relevant clinical content into appropriate electronic workflows to provide end-users with knowledge at the point of care.  Works with clinical areas in order to elicit, analyze, communicate and validate requirements for clinical applications. 

The Clinical Applications Analyst II will consistently demonstrate support of the Shirley Ryan AbilityLab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute.

The Clinical Applications Analyst II will demonstrate Shirley Ryan AbilityLab Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and Core Values (Hope, Compassion, Discovery, Collaboration, and Commitment to Excellence) while fulfilling job duties.

Principal Responsibilities

The Clinical Applications Analyst II will:

1. Assist with installing clinical application upgrades and enhancements through collaboration with internal departments and external vendors, developing conversion plans for system changes including communication and maintenance testing.
2. Provide consultation on process analysis and design.
3. Support clinical application projects by assisting with identifying requirements, determining objectives, identifying stakeholders, recommending product solutions, and establishing budgets and timelines.
4. Translate user requirements into system design, ensuring systems deliver the desired capabilities to meet the needs of the users.
5. Participate in the design and deployment of foreign system interfaces between 3rd-party systems.
6. Configure Cerner modules.
7. Collaborate with IS staff and users to develop test plans, including integration and user acceptance testing, to verify configuration satisfies design requirements.
8. Develop documentation for training, maintenance and support, including problem resolution and escalation decision trees.
9. Assist with development of plans and materials for employee education including the evaluation of training for effectiveness.
10. May assist with providing user training
11. May serve on appropriate Shirley Ryan AbilityLab committees.
12. Perform all other duties that may be assigned in the best interest of the Shirley Ryan AbilityLab.

Required Skills

Required Experience

1. Undergraduate degree in information systems or clinical care (e.g. RN, PT, OT, etc.).
2. Minimum of 2 years experience in an Information Systems Applications Analysts role or equivalent experience.
3. Minimum of 2 years experience with clinical system tools (e.g. Cerner Millennium).
4. Knowledge of rehabilitation healthcare processes in one or more area.
5. Experience working within Windows operating systems and Microsoft Office tools.
6. Personal computer skills necessary to prepare project plans, presentations, flow charts, test plans, etc.
7. Firm knowledge of workflow in one or more area and ability to work independently with users to define how technology can drive business processes.
8. Analytical skills necessary to resolve issues and/or increase operational efficiency of the patient care process.
9. Ability to pay close attention to details when designing, implementing, documenting and maintaining system functions.
10. Interpersonal skills necessary to actively listen and communicate effectively with IS peers and user community to deliver and support systems based on user needs.
11. Critical thinking and reasoning skills to identify strengths and weaknesses of alternate solutions, conclusions and approaches to problems.
12. Ability to support one or more areas of Shirley Ryan AbilityLab existing clinical system applications (i.e. Cerner Millennium)
13. Ability to manage small-scale systems implementation projects
14. Knowledge of Cerner Command Language (CCL) for troubleshooting.
15. Ability and willingness to learn new tools and Healthcare Information Systems (HIS) to be identified as part of Shirley Ryan AbilityLab future core applications toolset. Example technologies include new Cerner modules.

Reporting Relationships

1. Reports directly to the Director, IT and Clinical Applications

Working Conditions

1. Normal office environment with little or no exposure to dust or extreme temperature.

About Shirley Ryan AbilityLab

Shirley Ryan AbilityLab is the first-ever "translational" research hospital where clinicians, scientists, innovators and technologists work together to advance Human Ability.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Shirley Ryan AbilityLab is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.