Truman Medical Centers, a two-hospital, 600-bed, not-for-profit healthcare system, is the largest and most comprehensive safety net healthcare provider in Jackson County and Kansas City, Mo. TMC serves as the pri­mary teaching hospital for the University of Missouri-Kansas City Schools of Medicine, Nursing, Dentistry and Pharmacy.

Our Hospital Hill campus is located in the UMKC Health Sciences District: a premier academic health district engaging in cutting-edge biomedical research and entrepreneurship, delivering state-of-the science health care, and educating the next generation of health care professionals. Recognized as a critical area resource for advanced specialized healthcare, TMC is constantly working to deliver the best pos­sible medical care for our patients. Quality, innovation, team­work and attention to detail are at the heart of all we do. TMC’s tagline is: “Better. For Everyone.” It is a simple state­ment, but it has profound significance. It is what we stand for, it is the focus of our work, and it is our promise to our patients. 

Performs billing or collection activities for Patient Accounts, using a variety of electronic systems in the course of this work. This position serves as a resource for technical information and training of Patient Account Representatives I, II and III. Identify process development or improvement for current on-going activities. Serves as a role model for current staff members. In addition, may act in the place of the Patient Account Supervisor, in their absence. Responsibilities may include generating regular reports to assist the Supervisor and or Manager of the department. Uses a high level of proficiency and knowledge to ensure quality and efficiencies in operational processes.

Required Skills

1. Associates Degree: Four years of experience in a healthcare setting may be used instead of Associates Degree

2. A minimum of three years experience in a hospital business office, physician's office, or insurance billing environment. Or a total of seven years experience in lieu of an associates       degree

3. Must have computer literacy and math aptitude, and the ability to use 10-key calculator, computer key board and basic software applications, including Excel, Word and Outlook

4. Must have demonstrated the ability to lead lower classified Patient Account Representatives

5. Requires extensive knowledge of third party billing procedures acts as a day-to-day subject matter expert in their particular area of expertise.

6. Knowledge of medical terminology and ICD/CPT/HCPC coding

7. Good Oral and written communication skills

Required Experience

1. Associates Degree: Four years of experience in a healthcare setting may be used instead of Associates Degree

2. A minimum of three years experience in a hospital business office, physician's office, or insurance billing environment. Or a total of seven years experience in lieu of an associates       degree

3. Must have computer literacy and math aptitude, and the ability to use 10-key calculator, computer key board and basic software applications, including Excel, Word and Outlook

4. Must have demonstrated the ability to lead lower classified Patient Account Representatives

5. Requires extensive knowledge of third party billing procedures acts as a day-to-day subject matter expert in their particular area of expertise.

6. Knowledge of medical terminology and ICD/CPT/HCPC coding

7. Good Oral and written communication skills