At Dollywood Parks & Resorts, we create memories worth repeating. We want folks who love having a great time, and love to make our guests do the same. Dollywood’s Hosts are more than just employees, Hosts are a part of our extended family. Come be a part of all the fun we are having!
JOB SUMMARY:
This role exists to support the Special Events Department and related duties for various festivals in order to provide Guests with a high-quality festival experience. These responsibilities will be performed in a manner consistent with the mission, vision, operating philosophies and standards of the Dollywood Company.
SUMMARY OF MAJOR DUTIES AND RESPONSIBILITIES:
- Participate in event setup and tear down activities to include, but not limited to assembly, disassembly, transport and/or installation and storage of displays, décor, and event facilities.
- Assist in production and installation of décor and atmosphere elements as assigned by Team Lead/Administrator/Supervisor.
- Assist in constructing, modifying, or repairing structures, décor, storage materials, and warehouse facilities.
- Adhere to clean up and attention to detail activities.
- Follow established festival icon and light installation procedures as needed.
- Inspect on park décor and event icons daily for a fresh, crisp look.
- Work a varied schedule with flexible scheduling and open availability.
- Perform other duties as requested by Special Events Team Lead.
- Wear Dollywood Special Events approved costume or uniform_._
- Assist with event operations and support of other park teams as required.
- Act as a developed character role if needed.
- Keep work areas orderly, neat, safe, and well-maintained including equipment and décor items.
Management reserves the right to change and/or add to these duties at any time.
Required Skills
PERSONALITY / ATTITUDE REQUIREMENTS:
- Must reflect Dollywood’s image by being genuinely friendly and caring and by taking pride in their work
- Must be self-motivated and disciplined
- Must be able to prioritize and complete work assignments on a timely basis
- Must maintain strict confidentiality and judgment regarding privileged information
- Must display and live out Lead with Love qualities by being: patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.
- Must be committed to continuous improvement.
- Must have professional appearance with good personal hygiene
- Must promote and support a “team” work environment by cooperating and helping co-workers
- Must adapt to changes easily
- Must enjoy a fast-paced, dynamic environment
- Must show appreciation to others
- Must be sensitive to the needs of our Guests and feel empowered to take action to meet their needs within company guidelines
- Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills
- Must reflect Dollywood’s core values through the lens of dignity and respect.
- Must work well with minimum supervision.
- Must be open to new ideas and technology.
- Must be able to follow directions.
- Must have good work and housekeeping practices.
- Must be able to remain calm in stressful situations and when working on project with time restrictions and tight deadlines.
ESSENTIAL FUNCTIONS NECESSARY TO PERFORM JOB DUTIES:
- Able to display and live out our Lead with Love principles, strongly rooted in the Dollywood Company culture, by being: patient, kind, trusting, unselfish, truthful, forgiving, and dedicated.
- Able to hear, see and speak.
- Able to speak, read and write English, communicate verbally, use telephone and two-way radio.
- Able to smile and make eye contact to make a friendly impression when greeting guests, vendors and other employees.
- Must have manual dexterity necessary to complete all job duties.
- Able to sit and/or stand for long/short periods.
- Able to maintain good personal hygiene.
- Able to get along with other employees to work out problems and resolve conflicts.
- Able to comprehend instructions and retain information.
- Able to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays.
- Able to thrive in a fast-paced, dynamic environment.
- Able to be flexible to handle frequent changes in priorities.
- Able to prioritize tasks and complete assignments on time.
- Able to endure temperatures of -5 to 140 degrees.
- Able to work outdoors.
- Able to bend, twist, turn, stoop and crawl to complete all job functions.
- Able to lift 50 pounds.
- Able to endure heights up to 80 feet.
- Able to work in and around water.
- Able to push/pull to complete all job functions.
- Able to frequently ascend and descend ladders.
- Able to positively handle stress.
- Able to see in daylight and night conditions, have depth perception, color vision.
- Able and willing to work in adverse climate.
- Able to operate a number of different motor vehicles (car, truck, van, golf carts, parade floats) and possess a valid driver’s license and auto insurance.
- Able to operate power and hand tools including, but not limited to drills, screw gun, staple gun, hammer and other tools.
- Able to tolerate noise.
- Able to perform tasks such as sweeping, raking, and shoveling.
- Able to move about and react quickly in emergency situations.
- Able to perform other duties as assigned.
Required Experience
- Must be at least 18 years of age.
- High school diploma or equivalent preferred_._
- Experience in decorating, visual merchandising, and display assemblage preferred.
- Experience in acting, public speaking, etc. with a varied age audience, preferred, but not required.
- Must successfully complete pre-employment drug screen and background check including motor vehicle.
WE PROVIDE COMPETITIVE WAGES ALONG WITH UNIQUE AND EXCITING PERKS AND BENEFITS - LIKE ACCESS TO DOLLYWOOD THEME PARKS, DISCOUNTED LODGING NATIONWIDE, A COMPREHENSIVE BENEFITS PLAN, ACCESS TO OUR ON-SITE MEDICAL FACILITY, HEALTH ADVOCATE NURSE, AND A RESPECTFUL WORK ENVIRONMENT.