Truman Medical Centers, a two-hospital, 600-bed, not-for-profit healthcare system, is the largest and most comprehensive safety net healthcare provider in Jackson County and Kansas City, Mo. TMC serves as the pri­mary teaching hospital for the University of Missouri-Kansas City Schools of Medicine, Nursing, Dentistry and Pharmacy.

Our Hospital Hill campus is located in the UMKC Health Sciences District: a premier academic health district engaging in cutting-edge biomedical research and entrepreneurship, delivering state-of-the science health care, and educating the next generation of health care professionals. Recognized as a critical area resource for advanced specialized healthcare, TMC is constantly working to deliver the best pos­sible medical care for our patients. Quality, innovation, team­work and attention to detail are at the heart of all we do. TMC’s tagline is: “Better. For Everyone.” It is a simple state­ment, but it has profound significance. It is what we stand for, it is the focus of our work, and it is our promise to our patients. 

Serves as a front-line representative for Truman Medical Center by interviewing patients and/or other sources to obtain demographic and financial data relating to Social Security Disability programs and/or benefits and/or any other State/Federal programs.  Communicates health benefit regulations and patient financial obligation to responsible parties.

Required Skills

1. High school diploma or equivalent
2. Must have experience as a Resource Counselor II or in an equivalent position for at least 12 months and obtained a “meets expectations’ on their last evaluation.
3. Communication skills required to interview patients and families, to gather and exchange information with other hospital staff members, physicians, third party payers and resource persons.
4. Requires experience as a RC II or experience in an equivalent position in another organization.
5. Concise written communication skills and computer knowledge
6. Excellent verbal communication skills to maintain effective working relationships with patients and hospital staff.

Preferred:

1. Proficiency in Microsoft Office Products
2. Knowledge of basic medical terminology. 
3. Knowledge of State and Federal programs.

Required Experience

1. High school diploma or equivalent
2. Must have experience as a Resource Counselor II or in an equivalent position for at least 12 months and obtained a “meets expectations’ on their last evaluation.
3. Communication skills required to interview patients and families, to gather and exchange information with other hospital staff members, physicians, third party payers and resource persons.
4. Requires experience as a RC II or experience in an equivalent position in another organization.
5. Concise written communication skills and computer knowledge
6. Excellent verbal communication skills to maintain effective working relationships with patients and hospital staff.

Preferred:

1. Proficiency in Microsoft Office Products
2. Knowledge of basic medical terminology. 
3. Knowledge of State and Federal programs.