MAIN PURPOSE OF THE JOB
The CHAMP serves as liaison between Rockwell Automation and Codale for supporting the transactional remanufacturing and repair business.
KEY RESPONSIBILITIES
This position will participate in all commercial programs aligned with asset management and reliability and report results in a specified time frame.
AREA OF RESPONSIBILITY
DESCRIPTIONS
PERCENT OF TIME SPENT ON THIS TASK
Sales and Sales/Data
- Outcome-based selling experience with and understanding of industrial business drivers
- Understanding of Maintenance, Repair and Operation (MRO) space
- Understanding of asset management business drivers
15%
Customer Relations
- Customer-centric, professionally represents company and self
- Directly engage multiple customers per day
- Honest and fair in dealings with others
- Ability to manage issue to resolution while providing positive customer experience
25%
Vendor Relations
- Develop, maintain, and nurture relationship with Codale partner Rockwell Automation
10%
Transactional Business
- Program execution experience
- Proactively identify ways to deliver more value to customers and position right offering for customer needs
- Serve as domain expert for asset management and reliability service transactions
50%
Other duties as assigned
MINIMUM WORK EXPERIENCE REQUIREMENTS:
- 2+ years of sales experience and/or customer facing experience
- Ability to manage multiple partner and customer relationships while achieving outcomes
- Ability to speak with customers, demonstrating technical expertise while instilling confidence and credibility
MINIMUM EDUCATION REQUIREMENTS:
- 2 to 4-year degree or equivalent combination of skills, experience and/or education.
OTHER SKILLS/EXPERIENCE DESIRED:
- Ability to push, pull, lift, and carry up to 50 lbs
- Frequently walk, stand, bend, stoop, reach and shift positions
- Ability to grow and maintain relationship with any individual, irrespective of the background and type of personality
- General understanding of Rockwell Automation lifecycle services and automation portfolio
- Possession of good sense of humor
- Strong written and verbal communication skills
- Strong creativity and critical thinking abilities
- Ability to perform multiple tasks simultaneously
- Possess reliable problem-solving ability
- Ability to regularly overcome objections
Required Skills
Required Experience